LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager at Manulife driving strategic initiatives from development to execution. Collaborating with senior leadership to improve operational efficiency and deliver successful outcomes.
Responsibilities
- Lead strategic business initiatives from development to execution with senior leadership.
- Assist in decision-making, planning, and implementing strategic initiatives.
- Creating, managing, and owning initiative-level, end-to-end project plans including dependency management.
- Using your organizational and analytical skills to complete detailed roadmaps, milestone views, and reporting asks in multiple tools to serve a variety of stakeholders.
- Identifying, articulating, and profiling risks and issues with the goal of sourcing workarounds, solutions, and decisions.
- Embracing change and bringing new ideas forward to help improve execution excellence, delivery predictability, and optimization of workflows.
- Communicating effectively and maintaining appropriate governance and transparency of initiatives in alignment with Enterprise governance and agile ways of working.
- Adapting quickly to changing priorities and timelines while keeping business needs in focus.
- Actively participating in an agile environment involving team members with varying degrees of expertise and specialization.
- Motivating and inspiring teams to achieve shared goals.
- Improve processes and optimize procedures for better efficiency and productivity of planning and executing strategic initiatives.
- Act as a liaison between stakeholders, providing strategy updates, problem-solving, and project management.
- Build and maintain relationships with key stakeholders to ensure operational efficiency.
- Support project management, risk management, and other activities impacting Manulife Bank strategy commitment to continuous improvement
Requirements
- Bachelor’s degree preferred; supplemented by 5+ years of progressive project management experience demonstrating strategic and operational success
- Prior experience leading projects through a period of transformation or change is an asset.
- Ability to think strategically, assess alternatives for short and long-term impacts and act decisively.
- Robust knowledge MS applications (Excel, Word, PowerPoint, Visio, etc.) is a must
- Adaptable, flexible, and comfortable working in a fast paced, dynamic business environment with a positive can-do attitude
- Exceptional communications skills and ability to effectively communicate at all levels
- Strong critical thinking, analytical skills, and creative problem-solving abilities.
- Ability to build and manage relationships at executive and senior levels.
- Experience working across cross-functional teams in a fast-paced environment
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and full range of statutory leaves of absence
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LP
Sr. Project Manager
LinkedIn Recruiter Post
Our top 5 banking client is looking for a Sr. Project Manager for a contract role in downtown Toronto, requiring 3 days/week onsite.
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