Engineering Manager leading Mercury’s banking account services and senior engineering team. Building reliable systems for customer account management and money movement.
About the role
- Engineering Manager guiding software teams in developing Group Benefits digital applications for Manulife. Fostering innovation and performance in a modern, AI-enabled engineering culture.
Responsibilities
- Lead, mentor, and support a team of software engineers working on both modern and legacy applications.
- Create an inclusive environment that supports hybrid, remote, and offshore engineers.
- Identify skill gaps and provide mentorship, training, and development opportunities.
- Provide leadership during on-call rotations and serve as a point of contact for critical issues.
- Foster a culture of ownership, innovation, and continuous improvement.
- Ensure alignment to engineering guidelines, coding standards, and design patterns.
- Oversee the full software development lifecycle, from planning and design through deployment and maintenance.
- Review code and provide clear, constructive feedback.
- Facilitate agile ceremonies including sprint planning, daily standups, and retrospectives.
- Prioritize work based on impact, business value, and organizational goals.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Lead the incident management process, including triage, prioritization, and resolution.
- Communicate clearly with partners throughout incident resolution.
- Oversee root-cause analysis for major incidents and drive preventative actions.
- Champion a Modern, AI-Enabled Engineering Culture.
Requirements
- Experience leading and managing engineering teams
- Proven experience building modern, business-critical web applications
- Strong understanding of security principles
- Excellent problem-solving skills and attention to detail
- Strong communication and collaboration skills
- A track record of delivering applications from concept to production
- Experience working in agile development environments
- Interest in or experience with incorporating AI into engineering workflows.
Benefits
- health insurance
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans
- generous paid time off
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Degree requirement
No Education Requirement
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