Project Coordinator & CEO Operations Manager in SaaS environment supporting CEO and managing projects. Engage with cross-functional teams and ensure timely delivery of strategic initiatives.
Responsibilities
Serve as the CEO’s right-hand person—proactively managing their inbox, flagging urgent items, and ensuring key meetings, deadlines, and action items are never missed.
Track and follow up on outstanding CEO commitments, weekly communications with development managers, and leadership priorities to keep the CEO on schedule and on task.
Coordinate the CEO’s podcast appearances: complete intake forms, manage scheduling back-and-forth, respond to outreach on the CEO’s behalf, and ensure readiness for each appearance.
Publish recorded podcast episodes and video content across social media platforms (LinkedIn, YouTube, Instagram, etc.) in a timely and brand-consistent manner
Attend and document key meetings, capturing action items and ensuring follow-through across stakeholders.
Work cross-functionally across the organization to ensure core project dependencies and key milestones are met on time
Utilize project management platform to create, track, and update projects, tasks, phases, and key dates from Kickoff through Deployment
Collaborate with technical resources to gather requirements and align on development timelines
Align project timelines with scope of work and formalize change management processes in partnership with Development and Operations teams
Plan, manage, and host weekly project review meetings, daily standups, project kickoffs, and retrospectives as needed
Maintain and create project content pages for seamless knowledge transfer and documentation continuity
Proactively identify at-risk projects and facilitate decision-making meetings with leadership and strategy team members
Partner with managers to coordinate project checkpoints, track weekly meeting minutes, and ensure all action items are addressed and closed.
Serve as the central point of contact for all project stakeholders; communicate project status clearly and consistently.
Attend third-party contractor calls as needed and document relevant outcomes.
Track and communicate key action items and weekly development updates to the CEO.
Requirements
2+ years of experience in project coordination, executive assistance, or operations roles—ideally within a SaaS or tech environment
Demonstrated ability to manage multiple concurrent projects, priorities, and stakeholders without dropping the ball
Strong written and verbal communication skills; able to represent the CEO professionally in external communications
Hands-on experience with project management tools (Daylite, Asana, Jira, Monday.com, Notion, or equivalent)
Comfort with social media platforms (LinkedIn, YouTube, Instagram) and content publishing workflows
Exceptional organizational skills and an obsessive attention to detail
Ability to work independently, take initiative, and exercise sound judgment with minimal supervision
High degree of discretion and professionalism when handling sensitive CEO-level communications
Experience with podcast coordination workflows
Familiarity with SaaS development cycles, sprint planning, or Agile methodologies
Background working directly with a founder or C-suite executive in a fast-moving startup or growth-stage company
Experience creating or maintaining knowledge base pages (e.g., Confluence, Notion, Coda)
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