Project Manager I role focused on collaborative health implementation at TELUS Health. Innovating and improving healthcare solutions in Canada and other selected countries.
About the role
- Project Coordinator & CEO Operations Manager in SaaS environment supporting CEO and managing projects. Engage with cross-functional teams and ensure timely delivery of strategic initiatives.
Responsibilities
- Serve as the CEO’s right-hand person—proactively managing their inbox, flagging urgent items, and ensuring key meetings, deadlines, and action items are never missed.
- Track and follow up on outstanding CEO commitments, weekly communications with development managers, and leadership priorities to keep the CEO on schedule and on task.
- Coordinate the CEO’s podcast appearances: complete intake forms, manage scheduling back-and-forth, respond to outreach on the CEO’s behalf, and ensure readiness for each appearance.
- Publish recorded podcast episodes and video content across social media platforms (LinkedIn, YouTube, Instagram, etc.) in a timely and brand-consistent manner
- Attend and document key meetings, capturing action items and ensuring follow-through across stakeholders.
- Work cross-functionally across the organization to ensure core project dependencies and key milestones are met on time
- Utilize project management platform to create, track, and update projects, tasks, phases, and key dates from Kickoff through Deployment
- Collaborate with technical resources to gather requirements and align on development timelines
- Align project timelines with scope of work and formalize change management processes in partnership with Development and Operations teams
- Plan, manage, and host weekly project review meetings, daily standups, project kickoffs, and retrospectives as needed
- Maintain and create project content pages for seamless knowledge transfer and documentation continuity
- Proactively identify at-risk projects and facilitate decision-making meetings with leadership and strategy team members
- Partner with managers to coordinate project checkpoints, track weekly meeting minutes, and ensure all action items are addressed and closed.
- Serve as the central point of contact for all project stakeholders; communicate project status clearly and consistently.
- Attend third-party contractor calls as needed and document relevant outcomes.
- Track and communicate key action items and weekly development updates to the CEO.
Requirements
- 2+ years of experience in project coordination, executive assistance, or operations roles—ideally within a SaaS or tech environment
- Demonstrated ability to manage multiple concurrent projects, priorities, and stakeholders without dropping the ball
- Strong written and verbal communication skills; able to represent the CEO professionally in external communications
- Hands-on experience with project management tools (Daylite, Asana, Jira, Monday.com, Notion, or equivalent)
- Comfort with social media platforms (LinkedIn, YouTube, Instagram) and content publishing workflows
- Exceptional organizational skills and an obsessive attention to detail
- Ability to work independently, take initiative, and exercise sound judgment with minimal supervision
- High degree of discretion and professionalism when handling sensitive CEO-level communications
- Experience with podcast coordination workflows
- Familiarity with SaaS development cycles, sprint planning, or Agile methodologies
- Background working directly with a founder or C-suite executive in a fast-moving startup or growth-stage company
- Experience creating or maintaining knowledge base pages (e.g., Confluence, Notion, Coda)
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