Bilingual specialist managing leave and disability programs for McCarthy Tétrault. Supporting colleagues across Canada in leave management and accommodations process.
Responsibilities
Manage disability leaves and accommodation processes firm-wide
Act as the primary point of contact for firm members and our vendors regarding any information related to our leave and accommodation benefits programs
Administer and coordinate all short-term and long-term disability leave requests as well as accommodation requests
Support firm members at all stages of disability leaves and accommodations
Provide third-party providers and insurers with the documentation, information and support required to assess and manage disability and accommodation claims
Ensure that all communications and documentation related to leaves and accommodations are stored securely
Track dates, statuses and return-to-work timelines related to leaves and accommodations in HR systems
Coordinate with Payroll to ensure accuracy of leave-related payments and adjustments to benefits
Serve as a liaison between firm members, managers, internal stakeholders and third-party providers
Administer and calculate top-up payments and supplemental benefits related to leaves
Liaise with firm members, managers, Payroll, benefits providers and external stakeholders
Requirements
Bachelor's degree in Business Administration, Human Resources, or other relevant equivalent education
Minimum of five years' experience in a similar role related to leave and accommodation management
Proficiency with Microsoft Office suite, including Excel
Knowledge of Canadian laws, regulations and programs related to employee benefits
Bilingualism in French and English, both spoken and written, is required
Benefits
Exceptional benefits from Day One, including firm-paid group insurance coverage
Wellness program
Technology expense allowance
Competitive compensation
Overtime pay
Generous time off, including a volunteer day and a paid day for your birthday
Opportunities for growth and professional development at all levels
Spécialiste bilingue des conflits au cabinet d’avocats canadien McCarthy Tétrault. Gérant les recherches de conflits, l’ouverture de dossiers, la conformité KYC/AML et les données de facturation.
Spécialiste bilingue des conflits pour McCarthy Tétrault, cabinet d’avocats canadien. Gestion des vérifications de conflits, dossiers clients, conformité KYC/AML et lettres de mandat à Montréal.
Bilingual client relations specialist supporting Transamerica’s Canadian WFG insurance and financial - services field operations. Resolving escalated issues, handling high - volume inquiries, and guiding users across operational systems.
Bilingual Contact Centre Representative supporting TD, a major North American bank, with credit - card and banking inquiries. Resolving issues, recommending products, and delivering compliant customer service in a hybrid role.
Bilingual BDC Representative converting high - volume automotive dealership leads into Sales and Service appointments for Optimy.ai. Using AI tools, CRM platforms, calls, texts, emails, and chat to drive lead conversion.
Bilingual Claims Service Representative handling first - notice - of - loss calls for Allstate Canada’s auto and property insurance customers. Explaining claim processes, gathering information, and coordinating inspections or emergency services remotely.
Bilingual disability and leave specialist managing disability, accommodation, and statutory leaves for McCarthy Tétrault, a leading Canadian law firm. Coordinating claims, payroll, providers, and employee reintegration.
Bilingual automotive technical specialist resolving vehicle arbitration claims for OPENLANE’s digital used - vehicle marketplace. Assessing vehicle conditions, negotiating repairs or pricing, and supporting fair customer resolutions across Canada.