Bilingual Data Specialist overseeing interfaces and supporting clients in insurance plan administration. Collaborating with internal and external stakeholders for process improvements.
Responsibilities
Manage existing interfaces and support clients using insurance plan administration system
Oversee work phases to ensure deadlines are met
Provide technical support and excel in customer service
Perform solution analyses for projects impacting customer experience
Manage renewals for clients using Flexit
Develop test plans and carry out test cases for system changes
Requirements
College diploma, university degree, or relevant experience in requirements analysis
3 years of relevant experience
Strong understanding of group insurance and IT systems
Excellent knowledge of Excel and Office Suite
Knowledge of VBA/SQL interfaces is an asset
Must be fluently bilingual in both English and French
Benefits
Health insurance
Flexible work options
Opportunities for personal and professional growth
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