Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- Solutions Director at Nearform crafting AI solutions for enterprise clients. Collaborating with teams to deliver measurable impact utilizing advanced technologies.
Responsibilities
- Collaborate with Sales, Marketing and Delivery teams to develop and grow client partnerships through AI innovation.
- Act as a subject matter expert on AI, cloud and data technologies, identifying client challenges and defining highly tailored solutions that deliver measurable business impact.
- Lead discovery and pre-sales engagements, crafting proposals, RFP responses, and pitches that clearly communicate our AI and technology capabilities.
- Develop proof-of-concepts and reference architectures that showcase how Nearform can deliver incredible results.
- Translate client objectives into actionable solution roadmaps, working closely with experts in data, AI, design, and engineering.
- Support early-stage project delivery to ensure a seamless transition from pre-sales to execution.
- Collaborate across teams to create case studies and success stories that showcase the transformative power of our AI solutions.
- Help shape and expand our AI practice by driving innovation, refining our approach, and sharing best practices across teams.
Requirements
- 12+ years of experience in software engineering and technical leadership, ideally in consulting, pre-sales, or account development within technology or digital services.
- Hands-on experience with solution architecture, software architecture, cloud platforms, and AI native software engineering practices.
- Can conduct effective workshops, exploring potential use cases, explaining trade-offs in solutions & aligning stakeholders on what is the optimal solution
- Possess working proficiency in at least one programming language (e.g. Python, JavaScript)
- Experience with Generative AI technologies, including hands-on work using foundation models to create efficiencies in real-world applications using techniques such as RAG, agents, and building evaluation suites to ensure efficacy
- Strong understanding of AI, data pipelines, and cloud ecosystems (AWS, GCP or Azure).
- Ability to explain complex concepts to less or non-technical audiences
- Demonstrated success in engaging at executive (VP/C-level) within enterprise clients.
- Experience leading pre-sales, discovery, and solution design discussions.
- Track record of shaping and landing deals with sales teams
- Excellent written, verbal, and presentation skills—able to clearly articulate outcome-based business value.
- Ability to collaborate across Sales, Marketing, Delivery, and Finance to craft tailored proposals and solutions.
Benefits
- Annual Company Bonus: We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.
- Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!
- Paid Time Off Package - We offer an annual leave of 21 days plus public holidays. We also offer sick leave, marriage leave and many more.
- Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in CAD) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
- Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 (equivalent in CAD) you can use to upskill yourself.
- Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
- RRSP & Insurances - We offer RRSP and match up to 4% and Life and Critical Illness insurance for peace of mind.
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