Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
About the role
- Senior Solutions Engineer managing technical strategy for enterprise clients at NetApp. Drive complex solutions for hybrid cloud and provide trusted advisory across multiple accounts.
Responsibilities
- Partner as a dedicated technical seller: Serve as the primary technical resource aligned to one to two Enterprise Client Executives, jointly owning account strategy, pipeline development, and technical win strategy across your shared book of business.
- Drive strategic account growth: Work within named enterprise accounts to identify expansion opportunities, deepen NetApp’s footprint across the install base, and position new solutions that align to evolving customer needs and business priorities.
- Hunt for new logos: Partner with your aligned sales team to pursue and win new business within the territory, bringing technical credibility and solution expertise to competitive opportunities.
- Engage at the executive and technical level: Build lasting relationships with customer architects, IT leadership, and key decision-makers by providing strategic guidance on modern data infrastructure, hybrid cloud architectures, and data management strategy.
- Lead complex solution design: Architect and position NetApp solutions across hybrid cloud, on-prem infrastructure, and data management platforms, tailoring recommendations to the specific technical and business requirements of each account.
- Deliver technical expertise: Lead technical discovery conversations, solution presentations, demonstrations, proof-of-concept engagements, and architectural workshops throughout the sales cycle.
- Collaborate with partners: Work closely with NetApp’s regional reseller and partner ecosystem to enable joint customer engagements and support partner-led opportunities within the territory.
- Leverage internal expertise: Engage Solutions Architects and specialized technical resources on highly complex or multi-workload opportunities, coordinating the right internal support to drive successful outcomes.
- Act as a trusted advisor: Develop deep knowledge of your accounts’ environments, business priorities, and long-term technology roadmaps, positioning yourself as an indispensable strategic resource.
Requirements
- 7+ years of experience in a technical pre-sales, solutions engineering, or systems engineering role supporting enterprise customers in complex, strategic sales environments.
- You've carried a quota.
- Strong experience with IT infrastructure technologies, ideally including storage, data management, hybrid cloud, or data center infrastructure.
- Proven ability to operate as a dedicated technical seller within a strategic account model, partnering closely with sales to drive both new business and install-base expansion.
- Experience building and maintaining deep, long-term relationships with customer technical teams, architects, and IT leadership within enterprise accounts.
- Ability to translate complex technical capabilities into clear business value and align solutions to customer priorities across multiple stakeholders.
- Strong presentation, communication, and demonstration skills with the ability to engage both technical practitioners and executive-level decision-makers.
- Familiarity with enterprise customer environments including data centers, virtualization, cloud platforms, and modern infrastructure architectures.
- A strategic, consultative mindset with a passion for solving complex customer challenges and helping organizations modernize their data infrastructure.
- Bilingual proficiency in English and French is strongly preferred given the Montreal-based territory and regional customer and partner engagement.
Benefits
- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- various Leave options
- employee stock purchase plan
- restricted stocks (RSU’s)
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