Project Controls Specialist supporting program and project management at Stantec. Focused on scheduling, cost controls, and performance monitoring in a design and construction environment.
About the role
- Remote Cruise Booker planning and organizing business travel for clients. Responsible for making travel arrangements and ensuring customer satisfaction.
Responsibilities
- Responsible for planning and organizing business travel, bookings, and accommodations for clients
- Make all necessary arrangements, such as researching and reserving flights, ground transportation, lodging, and other travel-related services
- Manage expenses, track reimbursements and provide support to travelers while they are on the road
- Issue airline tickets, vouchers and other travel documents
- Provide customers with travel advice and information about local attractions
- Respond to customer inquiries and troubleshoot any travel issues
- Stay up to date with industry news and developments
- Ensure customer needs are met in a timely and satisfactory manner
- Keep current on all forms of payment accepted by the agency
- Work with external vendors to secure lowest prices and special deals for customers
- Ensure customer satisfaction through effective communication and follow-up
Requirements
- Good communication and customer service skills
- Excellent organizational skills
- Familiarity with booking systems and software
- Knowledge of applicable industry rules, regulations, and requirements
- Attentiveness to customers' desires, questions, and needs
- Ability to handle multiple tasks and maintain attention to detail
- Ability to take initiative and anticipate customer needs as needed
Benefits
- Flexibility to work your own hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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