Greek - speaking Personal Support Worker providing personal care, companionship, and errands for Qualicare Home Care clients. Flexible part - time shifts with local travel across the assigned territory.
About the role
- ERP Release Coordinator coordinating Infor M3 testing, documentation, and deployments. Supporting Winpak’s sustainable packaging operations across manufacturing and supply chain processes.
Responsibilities
- Maintain the Infor M3 release calendar covering fixes, updates, patches, feature releases, testing windows, deployment dates, blackout periods, and post-release validation
- Coordinate ERP release activities across application support, business process owners, super users, implementation partners, Infor, TaaS resources, technical teams, and stakeholders
- Prepare release plans, schedules, checklists, change records, deployment plans, validation plans, and readiness materials
- Track release scope, impacted modules, business processes, integrations, test requirements, risks, defects, decisions, approvals, and action items
- Review Infor M3 release materials, monthly fix information, feature updates, known issues, and communications
- Coordinate high-risk regression, smoke, business validation, user acceptance, and post-release testing
- Schedule test execution, collect results, track defects, and confirm test evidence and business signoff
- Maintain test evidence, issue logs, defect lists, release approvals, deployment checklists, and validation records
- Confirm deployment readiness, including approvals, test results, communications, deployment windows, support coverage, and rollback or contingency information
- Coordinate post-release smoke tests, business confirmation, issue tracking, and defect assignment
- Update ERP documentation, knowledge articles, UAPs, work instructions, known-issue lists, and support runbooks
- Maintain release metrics and support continuous improvement of release coordination and validation processes
- Coordinate release communications, including deployment notices, testing reminders, what-changed summaries, outage notices, release notes, and post-release updates
Requirements
- 3+ years of experience in ERP support, application support, release coordination, change coordination, QA coordination, IT project coordination, business systems support, or enterprise applications
- Experience working with ERP systems or other business-critical enterprise applications in a structured IT, operations, manufacturing, distribution, finance, or supply chain environment
- Strong organizational skills managing dates, tasks, dependencies, follow-ups, documentation, approvals, and multiple stakeholders
- Experience coordinating across technical teams, business users, vendors, support teams, and project or implementation resources
- Strong written communication skills for release notes, meeting summaries, action logs, status updates, and business-facing communications
- Strong attention to detail and maintaining checklists, approvals, test evidence, issue logs, change records, and support documentation
- Ability to work where formal ERP support and release processes are being developed and improved
- Ability to understand business impact, prioritize follow-up, identify missing information, and escalate issues appropriately
- Comfortable working with ticketing, project, testing, documentation, release, or change-management tools
- Preferred: Experience with Infor M3, Movex, or another cloud manufacturing ERP system
- Preferred: Experience coordinating ERP releases, SaaS ERP updates, application releases, regression testing, or production deployment activities
- Preferred: Experience in manufacturing, distribution, supply chain, finance, warehouse, customer service, or plant operations
- Preferred: Exposure to MES, ERP integrations, EDI, APIs, reporting dependencies, master data, security roles, or financial close processes
- Preferred: Experience with SysAid, ServiceNow, Jira, Azure DevOps, Microsoft Planner, SharePoint, or similar platforms
- Preferred: Exposure to regression testing, UAT coordination, test evidence collection, business signoff, TaaS, or post-release validation
- Preferred: Familiarity with ITIL change, release, incident, or problem management concepts
- Preferred: Experience coordinating vendor support, managed service providers, software vendors, or implementation partners
Benefits
- Medical, dental, vision & prescription coverage
- Travel coverage
- Disability coverage
- Voluntary life insurance
- Life and accidental death & dismemberment insurance
- Tuition assistance program
- Retirement savings plans
- Comprehensive employee and family assistance program including short term counselling, wellbeing coaching, financial and legal consultation services
- Remote work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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