Agent service à la clientèle pour le soutien d’une assurance collective. Offrir un service personnalisé et collaborer avec des professionnels de la santé.
About the role
- Administrative Agent responsible for client transactions in group life and disability insurance. Supporting document management and data entry for effective operations.
Responsibilities
- Upload documents to member files
- Enter data into member files
- Generate barcodes to catalog documents
- Perform all other tasks related to sorting information relevant to members
- Critical evaluation of received data to identify errors, inconsistencies, and omissions
- Meet productivity standards according to the learning curve
- Navigate through our various tools and validate the feasibility of the transaction
- Assist and carry out special projects as requested by a direct supervisor or team leader.
- Other duties as assigned.
Requirements
- High school diploma or equivalent
- Administrative experience: 1 year (preferred)
- User experience with good working knowledge of the Office Suite
- Comfortable with technology
- Good typing speed (speed and accuracy)
- Strong, clear and effective English and French written and verbal communication skills
- Intermediate level of knowledge of English language to analyze documentation and bilingual files.
Benefits
- Computer equipment provided.
- No sales or solicitation.
- 37.5 hours per week, Monday to Friday.
- Dynamic work environment and great team.
- Paid training.
- Quick onboarding.
- Two paid sick days (after 3 months of employment).
- Two weeks of vacation.
- RRSP program (available after 6 months of employment).
- Paid holidays.
- Group insurance (available after 3 months).
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