Remote outbound representative promoting products and qualifying leads for MCI. Maintaining customer records and meeting call and conversion targets from home.
MC
MCI
Currently Hiring
About the company
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs.
Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management.
Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations.
CX OUTSOURCING SIMPLIFIED
MCI combines the strength of global scale with the personalized touch of smaller, agile teams.
Our award-winning Customer Service Representatives (CSRs) deliver exceptional customer engagement, sales, and retention services with empathy and expertise.
🤝 Customer Experience Solutions
📈 Revenue Growth Services
🏡 Remote Workforce Solutions
🧠 CX Strategy & Design
🔒 Secure, Scalable, and Stable Operations
CX TECHNOLOGY THAT DELIVERS
We ensure every customer interaction is seamless across all channels, powered by cloud-based technology and intelligent automation.
Our solutions enhance both customer and employee experiences, driving efficiency and cost savings.
📊 Automation, Data & Analytics
☁️ Cloud & Digital Engineering
🤖 Digital Self-Service & Cost Mitigation
🧩 Technology & Systems Integration
🚀 Digital Transformation & Marketing Solutions
With over 5,000 employees and 370+ North American clients, MCI leads a global network of brands, including Gravis Marketing, OnBrand24, Valor Intelligent Processing, Market Force, and others.
Contact us today to discover how MCI can help your brand achieve its full potential through Global Contact Center Outsourcing – Simplified.
Open jobs
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19 jobs found
Remote sales agent promoting MCI’s outsourced contact - center and business services. Handling customer calls, recommending solutions, closing sales, and meeting performance targets.
Remote customer service agent supporting customers for MCI’s business - process outsourcing and CX services. Handling inquiries, complaints, records, and performance metrics across phone, email, and chat.
Remote contact centre associate handling customer communications and issue resolution. Supporting MCI’s business process outsourcing and customer experience services from Saskatchewan.
Remote inbound customer service representative answering Canadian customer calls for MCI, a business process outsourcing and customer experience provider. Resolving inquiries, documenting interactions, and escalating complex issues.
Inbound contact centre agent supporting customers for MCI’s tech - enabled BPO and CX services. Handling calls, service requests, records, and escalations remotely across Canada.
Remote inbound call representative supporting customers for MCI’s BPO and CX services. Handling inquiries, documenting interactions, and escalating complex issues.
Remote call center agent supporting customers by phone, email, and chat. MCI delivers business process outsourcing and customer experience technology services.
Remote contact centre associate handling customer communications and issue resolution for MCI’s BPO and CX services. Recording interactions and collaborating through virtual training.
Remote outbound sales agent making calls and closing sales for MCI, a tech - enabled CX and BPO services company. Maintaining customer records while meeting performance targets from home.
Remote call centre representative handling customer calls for MCI, a customer experience and business process outsourcing provider. Resolving concerns, recording interactions, and meeting service goals.
Inbound contact centre agent providing remote customer support for MCI’s BPO and CX services. Handling calls, inquiries, complaints, service requests, and customer interaction records.
Remote call center representative supporting customers through inbound calls for MCI’s BPO and CX services. Handling inquiries, documenting interactions, and escalating complex issues.
Inbound call representative supporting customers for MCI’s remote CX and BPO services. Handling inquiries, documenting interactions, and escalating complex issues from home.
Remote call center agent supporting customers by phone, email, and chat. Providing service for MCI’s technology - enabled CX and BPO operations.
Outbound call representative promoting products and qualifying leads for MCI, a tech - enabled BPO and customer - experience provider. Remote, provincewide work - from - home role in Canada.
Remote call centre representative handling customer calls for MCI, a business process outsourcing and CX services company. Resolving concerns, documenting interactions, and meeting performance goals.
Remote Call Centre Sales Agent promoting products and services for MCI, a global BPO and CX technology provider. Handling customer needs, closing sales, and meeting performance targets.
Remote outbound sales agent making customer calls for MCI, a business process outsourcing and technology services company. Presenting solutions, closing sales, and meeting performance targets from home.