Remote outbound representative promoting products and qualifying leads for MCI. Maintaining customer records and meeting call and conversion targets from home.
About the role
- Outbound call representative promoting products and qualifying leads for MCI, a tech-enabled BPO and customer-experience provider. Remote, provincewide work-from-home role in Canada.
Responsibilities
- Make outbound calls to existing and potential customers
- Promote products, services, or special offers
- Qualify leads and schedule follow-ups as needed
- Maintain accurate records of calls and customer interactions
- Meet or exceed daily call and conversion targets
- Engage customers and prospects from a home-based environment
Requirements
- Must be 18 years or older
- High school diploma or equivalent required
- Previous outbound sales or call center experience preferred
- Strong communication and negotiation skills
- Self-motivated and results driven
- Ability to work independently in a remote setting
- Reliable internet connection and a quiet workspace
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a Level II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening; does not apply in Canada
- Must complete a full application, screening questions, and a brief pre-employment test
Benefits
- Paid Time Off (PTO)
- Paid holidays
- Supplemental health coverage through Blue Cross for full-time employees
- Life insurance options
- Accident and critical illness insurance
- Career growth and internal promotion opportunities
- Paid training
- Team-oriented work environment
- Casual dress code
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Remote sales agent promoting MCI’s outsourced contact - center and business services. Handling customer calls, recommending solutions, closing sales, and meeting performance targets.
Remote call center representative handling customer inquiries, technical troubleshooting, and sales for MCI. Supporting outsourced CX, contact center, and IT services.
Remote inbound call representative supporting customers for MCI’s BPO and CX services. Handling inquiries, documenting interactions, and escalating complex issues.
Remote call center agent supporting customers by phone, email, and chat. MCI delivers business process outsourcing and customer experience technology services.
Remote call centre representative handling customer calls for MCI, a customer experience and business process outsourcing provider. Resolving concerns, recording interactions, and meeting service goals.
Inbound call representative supporting customers for MCI’s remote CX and BPO services. Handling inquiries, documenting interactions, and escalating complex issues from home.
Remote call center agent supporting customers by phone, email, and chat. Providing service for MCI’s technology - enabled CX and BPO operations.
Remote call center representative supporting customers through inbound calls for MCI’s BPO and CX services. Handling inquiries, documenting interactions, and escalating complex issues.
Remote call centre representative handling customer calls for MCI, a business process outsourcing and CX services company. Resolving concerns, documenting interactions, and meeting performance goals.