Client Programs Manager managing legal directory submissions and award nominations for Norton Rose Fulbright Canada. Supporting firm reputation, market position, and growth through research, analysis, and strategic programs.
Responsibilities
Work with firm leadership to implement a strategic approach to directories and awards
Provide advice and guidance on submissions aligned with the firm’s strategy and national and regional growth
Measure performance against market priorities and competitors
Prepare analysis reports and present quarterly findings and recommendations to leadership
Develop and maintain best practices and guidelines
Project manage legal directory submissions, including Chambers and Legal 500, practice and vendor liaison, workback schedules, and internal communications
Provide research, analysis, and recommendations for submission content and tone
Draft, edit, and proofread submissions and prepare for directory interviews
Serve as Canadian contact for the Global directories team
Project manage legal professional award nominations to grow the profile and market position of the firm and select lawyers and support clients
Draft, edit, and proofread award nominations
Requirements
5+ years of experience in marketing, business development, or a related role in a law firm or professional services environment
Experience developing and managing legal directory and award submissions a significant asset
Demonstrated project management skills with a proven ability to manage multiple priorities under tight deadlines
Ability to build relationships and establish credibility with people across the organization, at all levels
Strong research and writing skills with an aptitude for process analysis and continuous improvement
Excellent verbal and written communication skills, including editing and proofreading experience
High level of business acumen and understanding of client objectives and the marketplace
Bilingual in French and English a strong asset
Benefits
Hybrid work environment
Retirement savings plan with employer contribution
Benefit premiums paid by the firm
Telemedicine services
Flexible health and wellness allowance
Training and development programs based on your interests and needs
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