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About the role

  • Client Programs Manager managing legal directory submissions and award nominations for Norton Rose Fulbright Canada. Supporting firm reputation, market position, and growth through research, analysis, and strategic programs.

Responsibilities

  • Work with firm leadership to implement a strategic approach to directories and awards
  • Provide advice and guidance on submissions aligned with the firm’s strategy and national and regional growth
  • Measure performance against market priorities and competitors
  • Prepare analysis reports and present quarterly findings and recommendations to leadership
  • Develop and maintain best practices and guidelines
  • Project manage legal directory submissions, including Chambers and Legal 500, practice and vendor liaison, workback schedules, and internal communications
  • Provide research, analysis, and recommendations for submission content and tone
  • Draft, edit, and proofread submissions and prepare for directory interviews
  • Serve as Canadian contact for the Global directories team
  • Project manage legal professional award nominations to grow the profile and market position of the firm and select lawyers and support clients
  • Draft, edit, and proofread award nominations

Requirements

  • 5+ years of experience in marketing, business development, or a related role in a law firm or professional services environment
  • Experience developing and managing legal directory and award submissions a significant asset
  • Demonstrated project management skills with a proven ability to manage multiple priorities under tight deadlines
  • Ability to build relationships and establish credibility with people across the organization, at all levels
  • Strong research and writing skills with an aptitude for process analysis and continuous improvement
  • Excellent verbal and written communication skills, including editing and proofreading experience
  • High level of business acumen and understanding of client objectives and the marketplace
  • Bilingual in French and English a strong asset

Benefits

  • Hybrid work environment
  • Retirement savings plan with employer contribution
  • Benefit premiums paid by the firm
  • Telemedicine services
  • Flexible health and wellness allowance
  • Training and development programs based on your interests and needs

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$109,000 - CA$137,800 per year

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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