Athletics fundraising coordinator advancing University of Alberta Golden Bears and Pandas sports programs. Managing donor stewardship, alumni relations, fundraising initiatives, events and data - driven operations.
About the role
- Senior Product Acceleration Specialist accelerating Auth0 adoption for Okta’s Global 2000 customers. Advising enterprise teams on CIAM architecture, integrations, security, and product innovation.
Responsibilities
- Drive customer success, deep product adoption, and long-term retention across strategic Global 2000 enterprise accounts
- Act as a trusted advisor to enterprise engineering, architecture, security, and application teams
- Guide customers through complex Auth0 deployment journeys and architectural decisions
- Troubleshoot complex technical and configuration issues
- Support Pre-Sales and New Product Introduction launches with Sales Engineering and GTM teams
- Develop Proofs of Concept, early-adopter demonstrations, and technical enablement assets
- Provide architectural guidance on Auth0 Actions, SDK implementation blueprints, and full-stack application patterns
- Serve as a technical liaison between enterprise customers and Auth0 Product Management
- Create reusable code samples, technical documentation, and enablement guides
- Leverage AI tools and LLM workflows for code generation, SDK debugging, documentation, and implementation analysis
- Manage multiple concurrent technical engagements and respond rapidly to customer escalations and GTM activities
Requirements
- 6+ years in a customer-facing technical field role within a Go-To-Market organization, delivering identity or SaaS solutions to enterprise accounts
- Expert-level understanding of the Auth0 platform and modern CIAM patterns
- Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs
- Deep understanding of identity federation, access control frameworks, SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM
- In-depth knowledge of the CIAM threat landscape and ability to design and scale resilient authentication flows
- Demonstrated experience navigating complex, large-scale IT landscapes, web technologies, and cloud architectures for G2K customers
- Exceptional ability to translate complex technical concepts to non-technical stakeholders and guide senior engineering leaders
- A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required
Benefits
- Equity (where applicable)
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending account
- Paid leave, including PTO and parental leave
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
- Immersive, in-person onboarding experience
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