Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager at Orpyx, working on Digital Platform and Connected Devices for diabetes care. Responsible for product strategy, discovery, and execution within cross-functional teams.
Responsibilities
- Represent the voice of the customer
- Synthesize information from multiple sources
- Translate insights into clear execution
- Manage multiple responsibilities across functions
- Communicate effectively with diverse audiences
- Apply strong product judgment
- Support two portfolios: Digital Platform and Connected Devices
- Collaborate with cross-functional teams to understand customer needs
- Lead product discovery efforts through customer interviews
- Own the product intake, discovery, prioritization, roadmap, and planning processes
- Define and communicate product strategy and priorities
- Translate business and customer problems into clear product requirements
- Partner closely with delivery teams to explore solution options
- Monitor product performance and customer outcomes
- Contribute to ongoing evolution of product governance and practices
Requirements
- Bachelor’s degree or equivalent experience
- 3+ years of experience contributing to product strategy, discovery, planning, and execution for a business-to-consumer product
- Demonstrated ability to balance customer needs, business objectives, technical constraints, and operational realities
- High fluency with analytics and product metrics
- Experience managing products with multiple technical dependencies, stakeholder groups, and user types
- Ability to navigate ambiguity, drive alignment, and make thoughtful trade-off decisions
- Strong prioritization skills and a bias toward action
- Empathy for patients, providers, and care teams
- Curiosity and willingness to develop deep domain expertise in diabetes care, chronic disease management, remote patient monitoring, and digital health
- Exceptional written and verbal communication skills
- Ability to travel from time to time
Benefits
- Competitive salary
- Comprehensive benefits package including medical, dental, and health/wellness spending account
- Flexible health benefits
- RRSP matching program
- Employee stock option plans
- Hybrid work environment
- Flexible daily schedule
- 4 weeks’ vacation to start
- Paid flex and health days
- Team events twice a month
- Annual in-person events
Job title
Job type
Experience level
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