Project Manager overseeing delivery of ServiceNow projects for a leading consulting firm. Managing resources, stakeholders, and complexities in a dynamic environment.
Responsibilities
Manage end-to-end delivery of ServiceNow-related projects within a consulting environment
Serve as the main liaison between client stakeholders, internal teams, and leadership
Manage and coordinate resources across regions, including visibility into who is working where
Handle difficult stakeholders and situations with professionalism, diplomacy, and tact
Diffuse conflict and drive alignment so teams can focus on delivery
Proactively address small project issues before they escalate into larger risks
Lead project planning, tracking, reporting, and governance activities
Manage peer and management-level interactions to ensure clarity and accountability
Adapt quickly to changing priorities and evolving client needs
Work effectively under pressure in a fast-paced consulting environment
Navigate cultural differences across global teams
Requirements
3–4 years of experience as a Project Manager, ideally within consulting
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