VP Product Innovation creating and scaling AI - enabled software products for higher education institutions. Building new ventures, innovation pipelines, and agentic product - development practices.
About the role
- Vice President leading Paul Davis Canada’s national growth strategy for property-damage restoration services. Coaching sales teams, expanding commercial partnerships, and delivering revenue and market-share growth.
Responsibilities
- Own and lead execution of the Canadian national growth strategy, accountable for revenue, pipeline, market share, and growth objectives
- Lead, coach, mentor, and hold the Canadian sales team accountable for performance, professional growth, revenue goals, activity expectations, and KPIs
- Act as a player-coach by developing strategic commercial opportunities, partnerships, and referral channels
- Strengthen client relationships and expand market presence
- Provide executive oversight of key account management, new-account implementation, dispute resolution, contract oversight, and service-level compliance
- Establish and manage sales performance standards, forecasting, pipeline activity, CRM adoption, data integrity, and reporting
- Collaborate with Executive Leadership and Operations on business planning, strategic priorities, annual growth objectives, and sustainable network growth
- Partner with Quality Assurance, CAT, Marketing, Finance, and other functional leaders to align growth initiatives with capabilities and client commitments
- Provide market intelligence, competitive insights, and customer feedback for strategic planning, operational readiness, service development, and investment decisions
- Maintain relationships with Paul Davis offices across Canada and understand franchise capabilities, service offerings, local markets, and growth objectives
- Implement innovative growth strategies, partnership models, and business processes
- Represent Paul Davis at industry events, conferences, association meetings, client presentations, owner school, district meetings, annual convention, and CSMP as requested
- Oversee the sales organization's budget and resource allocation
- Lead RFP/RFI responses and sales proposals
- Complete additional projects and duties as assigned
Requirements
- College diploma, bachelor's degree, or equivalent combination of education and relevant professional experience
- 10+ years of progressive sales, business development, insurance, commercial services, or business management experience
- Demonstrated people-leadership experience with accountability for team performance, revenue growth, and business results
- Demonstrated experience managing strategic accounts, complex client relationships, sales pipelines, and growth initiatives
- Ability and willingness to obtain necessary industry trade certifications
- Executive-level knowledge of commercial account management, relationship-based selling, consultative sales methodologies, and strategic business development
- Strong understanding of insurance restoration, commercial property services, risk management, and related industry channels
- Strong command of sales forecasting, pipeline management, CRM systems, performance measurement, sales analytics, and data-driven decision-making
- Strong experience developing and reviewing proposals, RFP/RFI responses, presentations, and strategic business cases
- Proficiency with Microsoft Office applications and collaboration tools, including Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, Zoom, and MS Teams
- Up to 50% travel may be required
- Preferred: Bachelor's degree in business, marketing, finance, or a related discipline
- Preferred: Leadership experience within restoration, insurance, commercial property, facility services, or related industries
- Preferred: Experience within a franchise or distributed service-delivery network
- Preferred: Experience leading national or multi-regional sales and business development initiatives
Benefits
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Competitive salary
- Opportunity for Overtime
- Great Company Culture
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