Senior Business Analyst advancing Manulife’s digital payments, APIs, and real - time money movement platforms. Translating requirements into scalable customer - centric payment solutions.
About the role
- Business Systems Analyst improving construction project software for PCL Constructors. Translating user needs into Agile features, AI automations, and tested solutions.
Responsibilities
- Engage with, survey, and interview end users to discover unmet needs and opportunities in construction project administration workflows
- Discover, define, and write user stories and acceptance criteria with stakeholders
- Translate functional and non-functional requirements into wireframes and prototypes
- Assess technical feasibility with developers and architects, including data models, integrations, and system behaviour
- Write work instructions for developers to translate requirements into working software
- Identify, prototype, and deliver practical uses of AI and automation, including AI-assisted workflows, MCP integrations, scripts, and developer tooling
- Account for PM4+ dependencies with Microsoft Dynamics 365 Finance and Operations and external construction applications
- Perform initial quality assurance on delivered software
- Prepare software demonstrations for technical and business audiences
- Plan and conduct usability tests with end users
- Work within the Agile solution delivery framework and plan releases for complex features
- Organize, categorize, and maintain the work backlog and team documentation
Requirements
- Postsecondary degree or diploma in computing science, software engineering, information technology, information management, or a related discipline
- 2 to 5 years of relevant experience in software development, business or systems analysis, or product delivery preferred
- Hands-on experience across the software development lifecycle, including development, testing, or technical analysis
- Practical experience applying AI tools to real-world problems, such as large language models, AI-assisted development, prompt and workflow design, integrations, agents, or API-based automation
- Strong analytical and problem-solving skills
- Effective visual, verbal, and written communication skills, with the ability to explain technical concepts clearly and concisely
- Strong organizational and time-management skills, with attention to detail and the ability to prioritize work within deadlines and constraints
- Familiarity with user experience principles, design thinking, and user research methods
- Knowledge of construction project administration processes is an asset
- Exposure to JavaScript/TypeScript, C#/.NET, Python, SQL, or browser extension development is an asset
- Exposure to MCP servers, agents, or API-based automation is an asset
- Exposure to Balsamiq, Figma, Sketch, or Adobe XD is an asset
- Exposure to Azure DevOps, Jira, or GitHub is an asset
- Exposure to Visual Studio Code or similar is an asset
- Exposure to Power BI, Power Automate, or Power Apps is an asset
- Exposure to Microsoft Dynamics 365 Finance and Operations is an asset
- Exposure to Autodesk Construction Cloud or Pype is an asset
- Exposure to data modelling, Azure Application Insights, or reporting automation is an asset
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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