Technical Support Specialist at ABB, providing technical assistance to customers and ensuring satisfaction by executing support work. Involves teamwork and technical problem solving.
About the role
- Senior Support Engineer ensuring stable builds and integration for AAA game development. Collaborating with teams to resolve technical issues across projects.
Responsibilities
- Ensure stable builds are produced, fixed, and regularly delivered to the production team.
- Ensure engine changes made in other projects are properly integrated.
- Notify stakeholders and assist in resolving integration issues when they occur.
- Collaborate with the client's QA engineering team to quickly resolve build and integration issues.
- Expand and maintain continuous integration pipelines.
- Monitor build health and respond quickly to failures or blockages.
- Contribute to the development and maintenance of production tools.
- Provide scripting support to designers and technical artists.
- Investigate and resolve technical issues encountered by the development team.
- Handle packaging of final builds for platform submission.
- Ensure smooth processes when transitioning builds from development to stable environments.
Requirements
- Strong programming skills in Python and C#.
- Experience using custom tools, pipelines, or proprietary engines.
- Knowledge of continuous integration/continuous deployment systems and automated build processes.
- Proven troubleshooting skills and the ability to support multidisciplinary teams.
- Excellent communication skills and a collaborative mindset.
- Fluency in English is required due to regular interactions with stakeholders and partners outside Québec.
- Advantageous: Experience in game development support roles (build engineer, tools programmer, technical support programmer).
- Familiarity with C++.
- Knowledge of Maya scripting.
- Experience with automated testing frameworks.
- Experience developing and delivering console builds.
Benefits
- A benefits package fully paid by PCF.
- Insurance provider reimburses claims at 100% (up to $1,000 of services per year, in addition to family or individual coverage).
- Comprehensive dental coverage, including major dental care and orthodontics.
- Employer RRSP matching contribution of 4% (pre-tax), 100% vested from day one.
- One week of paid time off during the winter holidays.
- 20 days of paid vacation and 5 paid sick days.
- Free virtual health and mental wellness sessions included in the plan for members and their dependents.
- Opportunities for personal development and the chance to work in a global environment.
- The opportunity to work within a creative team of passionate individuals.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Client Technical Support Analyst working with unions on software issues and solutions. Managing technical support tickets and client relationships to ensure effective use of software.
Client Support Representative II at Custom Health providing technical support for healthcare applications. Supporting users and troubleshooting issues through phone and email communication while living in Ontario.
Workday Technical Analyst configuring Workday for Modaxo's global platform. Supporting integration, reporting, security, and release management with a focus on continuous improvement.
Senior Technical Support Analyst providing expert - level support for ERP solutions at Jesta I.S. Resolving complex issues and leading continuous improvement while mentoring team members.
Technical Support Specialist providing remote technical assistance to clients. Resolving technical issues and supporting healthcare technology for improved patient care.
Senior Technical Support Advocate providing expert guidance on products and customer support. Collaborating with internal stakeholders to ensure user satisfaction and technical issue resolution.
Join Safe Software as an FME Technical Support Specialist providing assistance and training for data integration solutions. Collaborate with teams to enhance customer knowledge and resolve technical issues.
Technical Support Specialist providing technical support for corporate users, responsible for managing various software and hardware systems. The role requires being in office three days a week and administering Google Workspace.
L2 - MSP Support Engineer specializing in service delivery for managed services consulting environment. Responsible for troubleshooting Microsoft 365 and Azure issues for remote clients.