Senior Support Engineer ensuring stable builds and integration for AAA game development. Collaborating with teams to resolve technical issues across projects.
Responsibilities
Ensure stable builds are produced, fixed, and regularly delivered to the production team.
Ensure engine changes made in other projects are properly integrated.
Notify stakeholders and assist in resolving integration issues when they occur.
Collaborate with the client's QA engineering team to quickly resolve build and integration issues.
Expand and maintain continuous integration pipelines.
Monitor build health and respond quickly to failures or blockages.
Contribute to the development and maintenance of production tools.
Provide scripting support to designers and technical artists.
Investigate and resolve technical issues encountered by the development team.
Handle packaging of final builds for platform submission.
Ensure smooth processes when transitioning builds from development to stable environments.
Requirements
Strong programming skills in Python and C#.
Experience using custom tools, pipelines, or proprietary engines.
Knowledge of continuous integration/continuous deployment systems and automated build processes.
Proven troubleshooting skills and the ability to support multidisciplinary teams.
Excellent communication skills and a collaborative mindset.
Fluency in English is required due to regular interactions with stakeholders and partners outside Québec.
Advantageous: Experience in game development support roles (build engineer, tools programmer, technical support programmer).
Familiarity with C++.
Knowledge of Maya scripting.
Experience with automated testing frameworks.
Experience developing and delivering console builds.
Benefits
A benefits package fully paid by PCF.
Insurance provider reimburses claims at 100% (up to $1,000 of services per year, in addition to family or individual coverage).
Comprehensive dental coverage, including major dental care and orthodontics.
Employer RRSP matching contribution of 4% (pre-tax), 100% vested from day one.
One week of paid time off during the winter holidays.
20 days of paid vacation and 5 paid sick days.
Free virtual health and mental wellness sessions included in the plan for members and their dependents.
Opportunities for personal development and the chance to work in a global environment.
The opportunity to work within a creative team of passionate individuals.
IT Support Technician supporting SysGen Solutions Group’s managed services and internal IT operations in Calgary. Monitoring systems, troubleshooting devices, and assisting clients and employees.
Senior Support Engineer troubleshooting OpenAI API infrastructure for strategic enterprise customers. Designing observability, incident response, and automation processes for reliable AI deployments.
AI Support Engineer troubleshooting complex OpenAI platform issues for enterprise customers. Automating support workflows and partnering with Engineering, Product, and Go - To - Market teams.
Support Engineer enabling onboarding, decommissioning, SQL migrations, and escalated platform support for veterinary software customers. Partnering with engineering, customer success, and implementation teams on reliable technical solutions.
Technical Support Analyst providing Tier 2 support for Achievers’ employee recognition and rewards platform. Troubleshooting integrations, migrations, upgrades, and client technical issues from Toronto.
We are hiring an OnBase Support Engineer (L3) for a contract role in Toronto, ON. Requires 6 - 8 years of experience with OnBase/ECM and SQL Server, strong L3 support skills, and expertise in workflow optimization.
Technical Support Associate installing, cabling, and troubleshooting Supermicro server, storage, and networking equipment in Quebec. Providing onsite customer support and coordinating data center deployments with engineering teams.
Senior Systems Engineer providing advanced escalation support for Calix, a broadband cloud and Wi - Fi technology provider. Resolving customer issues and supporting new cloud - connected products.