Senior Support Engineer ensuring stable builds and integration for AAA game development. Collaborating with teams to resolve technical issues across projects.
Responsibilities
Ensure stable builds are produced, fixed, and regularly delivered to the production team.
Ensure engine changes made in other projects are properly integrated.
Notify stakeholders and assist in resolving integration issues when they occur.
Collaborate with the client's QA engineering team to quickly resolve build and integration issues.
Expand and maintain continuous integration pipelines.
Monitor build health and respond quickly to failures or blockages.
Contribute to the development and maintenance of production tools.
Provide scripting support to designers and technical artists.
Investigate and resolve technical issues encountered by the development team.
Handle packaging of final builds for platform submission.
Ensure smooth processes when transitioning builds from development to stable environments.
Requirements
Strong programming skills in Python and C#.
Experience using custom tools, pipelines, or proprietary engines.
Knowledge of continuous integration/continuous deployment systems and automated build processes.
Proven troubleshooting skills and the ability to support multidisciplinary teams.
Excellent communication skills and a collaborative mindset.
Fluency in English is required due to regular interactions with stakeholders and partners outside Québec.
Advantageous: Experience in game development support roles (build engineer, tools programmer, technical support programmer).
Familiarity with C++.
Knowledge of Maya scripting.
Experience with automated testing frameworks.
Experience developing and delivering console builds.
Benefits
A benefits package fully paid by PCF.
Insurance provider reimburses claims at 100% (up to $1,000 of services per year, in addition to family or individual coverage).
Comprehensive dental coverage, including major dental care and orthodontics.
Employer RRSP matching contribution of 4% (pre-tax), 100% vested from day one.
One week of paid time off during the winter holidays.
20 days of paid vacation and 5 paid sick days.
Free virtual health and mental wellness sessions included in the plan for members and their dependents.
Opportunities for personal development and the chance to work in a global environment.
The opportunity to work within a creative team of passionate individuals.
Sr Administrator providing advanced technical support for VMware NSX and SDN, troubleshooting complex issues, conducting root cause analysis, and ensuring operational excellence.
IT Support Technician providing technical support for Triton Environmental Consultants across multiple offices. Collaborating with the IT team to manage IT systems and user support.
Technical Support Architect at Assent responsible for managing escalations and optimizing support workflows. Excelling in technical expertise, collaboration, and customer experience enhancement.
Java Engineer for production support with hybrid work model. Requires Java, Spring Boot, SQL, and Linux/Unix skills for monitoring and troubleshooting.
Integrated Logistic Support Analyst working on logistics for the Royal Canadian Navy’s vessel programs. Support equipment and analyze maintainability and life cycle cost.
Integrated Logistic Support Analyst managing logistics support for the Royal Canadian Navy’s Arctic and Offshore Patrol Vessels. Conducting analyses to optimize maintainability and availability of naval systems.
Technical Support Agent L2 serving as an escalation point for unresolved technical issues. Providing advanced technical support for POS systems and customer communication.
Technical Support Analyst at OSCAR Pro providing assistance to healthcare professionals resolving technical issues. Focused on support processes, documentation, and enhancing the overall reliability of the platform.
Technical Support Analyst providing technical assistance for customer inquiries at Achievers. Collaborating with teams and troubleshooting technical issues to enhance customer satisfaction.
Senior Logistic Support Analyst responsible for logistic support analysis and training for Royal Canadian Navy programs. Contributing to maintainability and supportability of naval systems.