HR systems analyst optimizing Workday and HCM platforms for Sun Life’s financial - services operations. Supporting HR processes, data integrity, compliance, and system enhancements.
About the role
- AI systems engineer for PerfectServe, enhancing healthcare communication with automated processes and workflows. Design and ship AI-based solutions to improve sales and marketing operations by reducing manual tasks.
Responsibilities
- You will design and ship AI agents and automated workflows that move our revenue motion. Concretely:
- Lead enrichment agents built on Clay, Claygents, ZoomInfo, and Snowflake that turn raw inbound and outbound lists into ranked, contextual leads our new logo sales leaders want to call.
- Outbound personalization agents that write the first draft of cold outreach using the prospect’s role, recent context, and our positioning, so new logo sales leaders spend their time on judgment, not blank pages.
- AI-assisted New Logo Sales Leader research workflows that produce meeting prep, account briefs, and call summaries in minutes instead of hours.
- Pipeline pattern detection agents that read our deal data in Snowflake and surface stalled deals, churn risk, and acceleration opportunities to AEs and managers in real time.
- Agentic deal review and forecast support that helps managers spot what is real, what is slipping, and what to coach on before each forecast call.
- Salesforce and Pardot integrations that wire all of the above into the systems the team already lives in, with clean data flows back to Snowflake and BI.
Requirements
- 6 to 9 years of experience in GTM engineering, RevOps, growth, product, or a related B2B technical role.
- Hands-on experience building AI workflows or agents that solve real business problems. Comfortable working with Claude or comparable models, comfortable writing and tuning prompts, comfortable wiring agents to tools and data.
- SQL fluency. You can write your own queries against Snowflake or comparable data warehouses to measure the impact of what you ship.
- Experience integrating across CRM (Salesforce), marketing automation (Pardot or comparable), and a modern GTM stack. You should be able to read API docs, design integrations, and own them end to end.
- Strong analytical and systems-thinking ability. You can move from a vague business problem to a working solution and iterate from data.
- Effective written and verbal communication. You will be working with sales, marketing, and the CRO directly.
Benefits
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities
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