Bilingual Retention Agent providing customer service and retention for Manulife. Responsible for inbound/outbound calls and sales applications in English and French.
About the role
- Inside Territory Business Manager responsible for building customer relationships and achieving sales quotas remotely for Philips Oral Healthcare. Identifying opportunities and upselling Philips dental products in Canada.
Responsibilities
- Build strong customer relationships and achieve quarterly and yearly sales quotas.
- Identify opportunities within an assigned customer base and present solutions virtually by upselling and cross-selling Philips Sonicare and Zoom Whitening solutions.
- Manage a territory of Customers and Prospects, matching customer needs with Philips Oral Healthcare Portfolio.
- Create business plans to understand the territory and set strategy and gap plans going forward.
- Perform detailed virtual Lunch and Learns to introduce existing and new customers to Philips portfolio.
Requirements
- Fluent in French and English
- Bachelor’s degree or equivalent education and/or experience
- 1+ years of inside sales, field sales, customer service and/or relevant clinical experience
- Experience selling dental services, service agreements, consumables and/or any healthcare selling experience preferred.
- Strong PC skills (MS project, Office and Outlook)
Benefits
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
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