Senior Engineering Manager leading OLO’s guest ordering, experimentation, and menu - quality systems. Owner’s AI platform helps local restaurants grow revenue and operate digitally.
About the role
- Software engineering manager leading distributed Payments teams at Phreesia, a healthcare SaaS company. Delivering secure, reliable payment products while managing people, projects, testing, and cloud-based systems.
Responsibilities
- Lead a distributed team of software engineers, QA professionals, and SDETs within the Payments domain
- Recruit, onboard, and manage software engineers, QA professionals, and SDETs
- Set performance expectations and provide feedback, coaching, and mentorship
- Participate in roadmap planning and execution with engineering and product leadership
- Plan, coordinate, and deliver multiple concurrent workstreams
- Monitor execution against roadmap commitments and identify risks, dependencies, and resource constraints
- Provide leadership on testing strategies, quality assurance, and automated testing
- Manage escalations and unplanned work, including production defects and product requests
- Coordinate recurring team and workstream meetings and communicate decisions, ownership, dependencies, and follow-up actions
- Remove obstacles and foster accountability and autonomy to enable fast, reliable delivery
- Build a collaborative, inclusive, supportive, high-performance team culture
- Coordinate with product management, architects, and engineers to design, build, and maintain payment products
- Champion software quality, security, testing, operational reliability, and AI-assisted development practices
Requirements
- Bachelor’s degree in Computer Science or a related discipline
- 7+ years of experience building or supporting highly distributed applications
- Significant experience with Microsoft .NET/C# or Java systems
- Experience connecting systems to SQL Server, MongoDB, NoSQL databases, and cloud systems
- 3+ years of experience in people management within software engineering
- 3+ years of experience in project management delivering successful releases
- 3+ years of experience building or supporting software within the U.S. payments industry and payment processing
- Working knowledge of the U.S. payments ecosystem, including payment processors, card networks, ACH payments, and applicable security and compliance requirements
- Strong technical and non-technical communication skills
- Experience managing contractors and vendors
- Experience rolling out and using AI tools to improve team productivity and delivery
- Experience with Microsoft .NET/C#, SQL Server, MongoDB, Redis, AWS, Azure, RESTful APIs, RabbitMQ, MSMQ, and NServiceBus
Benefits
- 100% remote work
- Home office expense reimbursements
- Monthly reimbursement for cell phone, internet and wellness
- Flexible PTO
- Company holidays
- Variety of healthcare benefits for employees and families, including pets, starting day one
- Generous top-up for parental leave benefits
- Continuing education and professional certification reimbursement
- Various offsite events and activities for team connection and team building
- Local in-person volunteer events and give-back programs
- Company-wide recognition tool with redeemable points and catalogue of items
- Employee Resource Groups
- Inclusive and supportive work environment
- Occasional domestic and/or U.S. travel for in-person events and meetings
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