About the role

Project Manager responsible for launching and managing software products with travel industry partners. Collaborating with stakeholders to ensure product delivery and project success in a SaaS environment.

Responsibilities

Lead and manage the delivery of new and existing partner initiatives by using a blend of project management best-practices (processes and tools) and personal experience.
Define project scopes and objectives, involving stakeholders to ensure feasibility
Develop detailed project timelines and milestones, tracking progress and adjusting as necessary
Provide leadership and hands on project management expertise to ensure the successful delivery of the portfolio products to our partners (typically 2 – 5 concurrent projects) in a SaaS based environment.
Collaborate closely with project Build teams, internal stakeholders, and external stakeholders on a technical and non-technical basis to deliver high-value projects.
Demonstrate expertise in both the art and science of project management across several areas including: governance, scope, requirements gathering,risk, quality, issue management, timeline management, communication and stakeholder management.
Regularly provide project status updates to both External & Internal Stakeholders and management - producing several project management related business analysis including status reports, issue and risk logs, meeting agendas and meeting minutes.
Demonstrating excellent decision-making skills around scope, timelines, and resources.
Ensure all projects meet quality standards, adhering to established best practices and guidelines

3+ years software implementation project management experience preferably in the software/ecommerce industry.
3+ years of client facing experience in a technical environment with the ability to translate tech talk into business speak.
Proven leadership skills with the ability to execute well under pressure.
Experience working in a complex, multi-project environment with a number of clients is critical in order to be successful in this role.
Comfortable communicating at all levels of the organization including business executives and technical experts.
Strong presentation, meeting facilitation, and verbal and written communication skills.
Possessing a technical background is an asset. Our Project Managers interface heavily with internal and partner engineers and it helps to understand their language (ie. HTML, CSS, React, JavaScript, API Configuration).
Experience in the travel industries is an asset.
Experience working with airline Passenger Software Systems, such as Amadeus, Sabre, SITA is, as well as Payment Service Providers, such as Adyen, Nuvei, Worldpay, are assets.
Project Management Professional (PMP) accreditation is an asset.
Knowledge of productivity tools including Salesforce, JIRA and Splunk.
Ability and willingness to travel both domestically and overseas as needed to meet with partners.