Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions.
Over 140 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences.
As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners while creating enhanced travel experiences for millions of their passengers and guests.
Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.

Plusgrade

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backend-engineer

Plusgrade is a company providing ancillary revenue solutions to the global travel industry. With a focus on airlines, hospitality, cruise, rail, and loyalty solutions, Plusgrade helps travel companies generate significant revenue through high-margin enhancements and customer experiences. Plusgrade's offerings include premium upgrades, seat blockers, and loyalty program innovations, contributing over $5 billion in new revenue opportunities in 2023. The company is trusted by over 200 travel partners across 60 countries, delivering remarkable customer experiences and enabling travel partners to increase engagement and revenue without upfront costs or risk.

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 140 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.

• You’ll act as the technical lead for your team.
• You will own the full lifecycle of our new APIs, from design and versioning to rollout, deprecation, and continuous improvement, with a clear focus on reliability, performance, and partner experience.
• You’ll collaborate with Product and Partner Success to shape the OpenAPI roadmap, balancing new capabilities with platform hardening and scalability.
• Over 12–18 months, your impact will be visible in stronger partner adoption, higher API reliability, and faster time-to-integration for OTAs and TMCs.
• You will define and evolve the architecture of our OpenAPI platform, ensuring it scales to support new products, partners, and traffic levels.
• Establish and champion API design standards (OpenAPI specifications, versioning, backward compatibility) across teams building on the Indirect Booking Ecosystem.
• Lead complex, cross-team initiatives such as shared libraries, common integration patterns, and reliability improvements that span multiple services and squads.
• Own key non-functional outcomes for our APIs, including latency, availability, error rates, and partner integration success.
• Partner directly with OTAs and TMCs’ technical teams to understand their needs, guide integrations, and turn their feedback into improvements to our platform and documentation.

Staff Backend Software Engineer – OpenAPI team

Staff Software Engineer leading the evolution of the OpenAPI platform for enhancing travel experiences. Collaborating on API development, architecture, and partner integration strategies.

data-scientist

• Drive significant incremental business value by leveraging advanced machine learning to design, test, and implement advanced data science approaches for dynamic pricing, real-time offer allocation, and personalization, improving targeting and offer assignment within our marketing engine.
• Develop and optimize algorithms that balance business constraints, customer behavior, and engagement objectives to deliver optimal, data-driven decisions across offers and pricing.
• Design, enhance, and generalize models into scalable solutions that can be applied across products, partners, and diverse data environments.
• Leverage a wide range of data sources (e.g., partner, product, and third-party data) to enrich algorithms and clearly demonstrate measurable business impact.
• Lead and collaborate with cross-functional teams (Product, Engineering, Analytics) to establish best practices for developing, automating, and standardizing advanced data science solutions, with an emphasis on real-time applications.
• Champion scalable, automated production deployments by integrating algorithms into live systems through rapid iteration and experimentation, leveraging AWS infrastructure (particularly SageMaker) to deploy, monitor, and scale models in production.

Senior Data Scientist

Senior Data Scientist at Plusgrade leveraging machine learning for dynamic pricing and offer allocation. Collaborating with cross-functional teams to enhance data-driven decision-making across diverse environments.

project-manager

• Lead and manage the delivery of new and existing partner initiatives by using a blend of project management best-practices (processes and tools) and personal experience.
• Define project scopes and objectives, involving stakeholders to ensure feasibility
• Develop detailed project timelines and milestones, tracking progress and adjusting as necessary
• Provide leadership and hands on project management expertise to ensure the successful delivery of the portfolio products to our partners (typically 2 – 5 concurrent projects) in a SaaS based environment.
• Collaborate closely with project Build teams, internal stakeholders, and external stakeholders on a technical and non-technical basis to deliver high-value projects.
• Demonstrate expertise in both the art and science of project management across several areas including: governance, scope, requirements gathering,risk, quality, issue management, timeline management, communication and stakeholder management.
• Regularly provide project status updates to both External & Internal Stakeholders and management - producing several project management related business analysis including status reports, issue and risk logs, meeting agendas and meeting minutes.
• Demonstrating excellent decision-making skills around scope, timelines, and resources.
• Ensure all projects meet quality standards, adhering to established best practices and guidelines

Project Manager – 12 Month Contract

Project Manager responsible for launching and managing software products with travel industry partners. Collaborating with stakeholders to ensure product delivery and project success in a SaaS environment.

full-stack-engineer

• Provide technical leadership for the Payments team, taking ownership and technically driving the team to deliver high-quality products and features that create clear business value in an Agile development environment.
• Act as the principal architect for payments: design and evolve end-to-end payment flows and services, ensuring they are secure, resilient, scalable, and cost-effective.
• Participate in and often lead Architecture Assessments & Reviews as a subject matter expert, especially for payment-related initiatives and integrations.
• Serve as the technical SME for payments within Plusgrade, with deep expertise across authorization, capture, refunds, reconciliation, tokenization, risk/fraud signals, and settlement.
• Own the design and implementation of payment service provider (PSP) integrations, including orchestration across multiple PSPs, routing logic, and failover strategies.
• Define and drive best practices for PSP integration patterns (e.g., API contracts, idempotency, error handling, retries, webhooks/callbacks), ensuring consistency and reliability across providers.
• Partner with Product, Security, Compliance, and Finance to ensure our payment systems align with industry standards and regulations.
• Take the initiative to identify and solve important problems, making balanced trade-offs with respect to the whole system and business value.
• Evangelize OOP principles, clean code practices, and design patterns, and hold a high bar for code quality, reliability, and maintainability in payments and beyond.
• Research, evaluate, and propose new technologies, tools, and payment solutions that can improve our platform and accelerate delivery.
• Provide support and guidance to less experienced peers, acting as a mentor and role model for engineers across multiple teams.

Principal Software Developer – Payments

Principal Software Engineer leading the Payments team to develop secure and scalable payment solutions for travel partners. Collaborating with various business units to enhance transaction processing.

• Own the SBU-side application layer for AI-powered pricing and fulfillment products.
• Design and build backend systems that implement business logic.
• Close feedback loops that directly impact revenue.
• Define and implement new in-house intelligence capabilities.
• Power smarter, more personalized offers for travelers.
• Build proofs of concept for the product suite.
• Experiment with innovative solutions and concepts.

Senior Backend Software Developer

Senior Backend Software Developer developing AI-powered pricing and fulfillment for travel. Collaborating on innovative solutions in a hybrid team environment.

Plusgrade

About the company

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25 jobs found

Staff Backend Software Engineer – OpenAPI team

Plusgrade

Senior Data Scientist

Plusgrade

Project Manager – 12 Month Contract

Plusgrade

Principal Software Developer – Payments

Plusgrade

Senior Backend Software Developer

Plusgrade