Product Manager at PlusGrade defining and leading strategy for next-gen travel innovation products. Overseeing product reliability and commercial effectiveness across the travel industry.
Responsibilities
Own the product roadmap for innovation products, balancing stability, scalability, and incremental customer and business value.
Translate business goals and partner needs into clear technical requirements, system behaviors, and prioritized delivery plans.
Partner closely with Engineering to evolve complex systems, manage technical constraints, and sequence work across multiple services and dependencies.
Define and maintain product contracts (APIs, workflows, data models, eligibility, pricing, entitlements, etc.) that enable reliable integrations and downstream use.
Identify, prioritize, and resolve structural bottlenecks (technical debt, data gaps, workflow friction) that limit scalability, automation, or partner experience.
Drive end-to-end delivery of features and platform capabilities, from discovery through build, release, and post-launch performance tracking.
Use data, logs, and operational signals to monitor product health, detect issues, and guide continuous improvement.
Work with Data, Engineering, and Operations to ensure accurate instrumentation, reporting, and financial integrity across the product.
Lead cross-functional tradeoff decisions across reliability, performance, time-to-market, and revenue impact.
Represent the product in technical discussions with partners, platform teams, and internal stakeholders, ensuring shared understanding of system behavior and constraints.
Drive documentation, standards, and clarity around how the product actually works, not just what it does.
Requirements
4+ years of experience as a Product Manager, experience working on technical, platform, or systems-heavy products is a plus
Strong ability to reason about complex systems — including APIs, services, data flows, pricing logic, entitlements, and dependencies.
Experience partnering deeply with Engineering to design, sequence, and deliver scalable solutions in production environments.
Comfortable translating between business intent and technical implementation without losing fidelity on either side.
Proven track record of owning live, revenue-critical products where reliability, correctness, and operational efficiency matter.
Experience working with analytics, logging, or financial reporting to validate that systems behave as intended in the real world.
Strong judgment in managing tradeoffs between speed, quality, and technical sustainability.
Clear communicator who can align Product, Design, Engineering, and Operations around shared goals, constraints, and priorities.
Comfortable operating in ambiguity and legacy environments, bringing structure, clarity, and forward momentum.
Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
Senior Product Manager owning end - to - end product areas for Orchestry’s Microsoft 365 governance and automation SaaS platform. Turning customer insights into measurable product outcomes.
Product leader driving Innovasea’s aquaculture technology strategy, roadmaps, and launches. Improving fish health, operational efficiency, and sustainability through hardware and software solutions.
Product Manager owning documentation as a product for Versapay’s accounts receivable automation platform. Building AI - assisted pipelines, standards, and publishing systems across ERP applications.
Product Owner shaping digital commerce solutions for Valtech, an experience innovation company. Managing Agile backlogs, requirements, stakeholders, and delivery outcomes for clients.
Product Owner leading commercial data integration, modeling, and governance for McKesson’s healthcare business. Partnering with Canada’s Data & Analytics Hub and Commercial Intelligence team.
Senior Product Manager growing Jobber’s AI teammate for home service businesses. Owning acquisition, onboarding, activation, retention, and monetisation of AI adoption.
Senior Product Manager building Jobber’s AI automation platform for home service businesses. Shipping automations and evaluation tools that help providers save time and operate more efficiently.
Data Product Manager owning enterprise data products for Level Access, an accessibility technology company. Translating business needs into analytics, governance, and AI - enabled solutions.