Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
About the role
- Solutions Consultant designing, demoing, and deploying AIoT solutions for safer roads and smarter warehouses. Collaborating with sales and product teams at Powerfleet to ensure customer success.
Responsibilities
- Partner with Account Executives throughout the sales cycle to support new and existing business.
- Lead technical discovery to understand customer requirements, workflows, and operational challenges.
- Translate customer needs into clear, solution-oriented recommendations.
- Design and present tailored IoT, telematics, and AI-enabled solutions aligned to customer goals.
- Deliver product demonstrations, proofs of concept, and value-based presentations.
- Clearly articulate technical capabilities in a business-relevant and customer-friendly way.
- Develop and support lightweight API integrations, workflows, or configurations as needed.
- Provide technical guidance and best practices to support successful customer deployments.
- Troubleshoot and address technical questions during the sales process.
- Act as a liaison between Sales, Product, and Customer Success teams.
- Capture and communicate customer feedback to inform product improvements and roadmap discussions.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
- 2+ years of experience in a customer-facing technical role (e.g., Solutions Consulting, Sales Engineering, Pre-Sales, or Customer Success).
- Strong ability to explain complex technical concepts in clear, business-focused terms.
- Working knowledge of IoT, networking, cloud software, or connected hardware solutions.
- Experience working with APIs, data integrations, or scripting/automation tools (e.g., Python, Bash, JavaScript).
- Strong collaboration skills and a customer-focused mindset.
- Experience with AI/ML, computer vision, or analytics platforms. (Preferred)
- Knowledge of vehicle diagnostics (e.g., CAN bus, PTO) or warehouse/logistics systems. (Preferred)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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