Senior Technical Project Manager advising Fortune 500 clients on Akamai’s cloud, edge, and security platform. Managing technical integrations, web performance, security strategies, and customer relationships.
About the role
- Technical Implementation Manager delivering Sentinel cybersecurity deployments for enterprise customers. Unblocking infrastructure, identity, networking, and rollout risks across POCs and production implementations.
Responsibilities
- Own end-to-end technical delivery for every Sentinel deployment
- Own technical delivery for active Sentinel POCs and production rollouts
- Run requirements-gathering with client IT/security teams covering sizing, network, database, and identity/SSO ownership
- Track and unblock client-side provisioning
- Coordinate preparation of certificates, credentials, and licenses
- Coordinate deployment, installation, validation, and phased agent rollout
- Create, maintain, and evolve the standardized pre-deployment playbook
- Ensure completed deployments end with a clear client action plan addressing discovered risks
- Report deployment status and risk regularly to BotCity and customer teams
- Support customer training as needed
- Work cross-functionally with BotCity and customer teams
- Own customer calls and reports to align stakeholders throughout POCs and product deployment
Requirements
- Bachelor's degree in Technology, Engineering, Business, or a related field
- 5+ years of experience running complex, multi-stakeholder technical implementations with B2B enterprise customers
- Experience with on-premise, hybrid, or private-cloud software
- Working fluency with Linux, containers, and network/firewall rules
- Working fluency with SSO/identity, including SAML and EntraID
- TLS/SSL certificate management experience
- Experience with endpoint deployment tools, including Intune and GPO
- Strong project management fundamentals, including scoping, timeline ownership, risk tracking, and stakeholder engagement
- Comfortable working directly with IT, Governance, and/or Cybersecurity teams
- Familiarity with Jira for scoping, timeline ownership, and risk tracking
- Comfortable with terminal/SSH and command-line operations
- Hands-on familiarity with Docker and Kubernetes
- Familiarity with EntraID/Azure AD and Okta admin consoles
- Prior experience in an early-stage, high-growth, fast-paced startup environment
- Experience with MS Office/Excel, Google Suite, and Notion
- English - Fluent
- Preferred: familiarity with security/compliance concepts
- Preferred: prior experience in Cybersecurity, GRC, or compliance-adjacent software implementation
- Preferred: familiarity with Grafana, Kibana, or similar log/observability tooling
- Preferred: Spanish - Advanced
Benefits
- Ability to travel as needed to events, conferences, and team meetings
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