Experience Design CoE Lead at PwC Canada, responsible for leading design functions and transforming design practices and methodologies to elevate client-centric delivery.
Responsibilities
Lead the transformation of the Experience Design COE
Drive the evolution of design practices, methodologies, and ways of working
Enable Design-to-code delivery with a focus on rapid prototyping
Provide strategic oversight for delivering high‑quality, customer‑centric design solutions
Establish and uphold standards for experience quality, usability, accessibility, and coherence
Oversee research, testing, and validation practices to inform decisions
Govern the evolution and use of shared assets such as design systems, patterns, and guidelines
Enable seamless collaboration between design, product, engineering, and delivery teams
Lead and develop a multidisciplinary design team
Requirements
Extensive experience in design, product, business, or IT portfolio roles
Deep understanding of experience design across service design, UX, UI, visual design, and research
Hands-on experience creating design artifacts such as wireframes, personas, customer journeys, mockups, and high-fidelity prototypes
Strong knowledge of accessibility and inclusive design standards, including WCAG 2.0
Experience with qualitative and quantitative user research methods
Proficiency with industry-standard tools and platforms (e.g., Figma, Sketch, Adobe XD, Miro, Mural, Jira, Azure DevOps)
Solid grounding in human-centered and customer-centered design methodologies
Understanding of how generative AI and emerging technologies can enhance design
Product Designer shaping marketplace and subscription experiences for a Vancouver growth - stage company. Owning research, prototyping, UI delivery, and scalable design systems for hundreds of thousands of users.
Virtual Design Lead coordinating BIM/VDC models and construction - ready deliverables for Black & McDonald, an integrated construction and facilities - services provider. Leading clash detection, design coordination, and VDC process improvement across active projects.
Senior Product Designer simplifying complex Cards & Credit experiences at Mercury, a fintech company. Owning product problems from framing through implementation with Product, Engineering, and Brand.
Product Designer shaping Pogo’s consumer insights platform connecting brands with verified shoppers. Designing B2B and consumer experiences powered by purchase data and AI.
Senior Product Designer crafting B2B payment experiences for NMI, a platform enabling flexible payments for SMBs, entrepreneurs, and fintechs. Leading research, design systems, and Payment Gateway workflows.
Staff UX/UI Designer leading strategy, research, and design systems for Robots & Pencils’ AI enterprise products. Mentoring designers and partnering with clients to ship production - ready solutions.
UI/UX consultant shaping thermal simulation software at Maya HTT, a digital industries software and engineering services provider. Designing workflows, prototypes, and scalable interfaces for expert engineers.