About the role

Bilingual Rehabilitation Specialist in a remote role at Recruit Action managing rehabilitation cases and supporting return-to-work initiatives. Requires autonomy and decision-making to make a meaning impact.

Responsibilities

Assess rehabilitation needs in collaboration with analysts and determine the appropriateness of interventions.
Manage rehabilitation cases end-to-end, including documentation, communications, and administrative follow-ups.
Develop, implement, and monitor tailored, realistic, and cost-effective rehabilitation plans.
Coordinate various stakeholders, including healthcare professionals, employers, and service providers, to ensure sustainable return-to-work outcomes.
Analyze factors impacting the duration of disability and adjust strategies accordingly.
Manage costs, assess extensions or termination of interventions, and ensure adherence to budgets.
Negotiate lump-sum settlements with insured individuals and partners when required.
Maintain business relationships with service providers and ensure quality of interventions.
Support disability analysts and act as an advisor on complex cases.
Manage multiple rehabilitation cases simultaneously in a fast-paced environment.

Bachelor’s degree in guidance counseling or equivalent education.
Valid driver’s license required.
Knowledge of insurance industry practices and standards.
Experience in disability management or rehabilitation is a strong asset.
Experience with an insurer or specialized firm is an asset.
Mediation and conflict resolution skills are an asset.
Excellent communication, interpersonal, and writing skills.
Bilingual in English and French to support clients in both languages.
Strong analytical, decision-making, and problem-solving abilities.
Ability to work independently with strong organizational and prioritization skills.
Empathy, professional judgment, and ability to work collaboratively in a team environment.

4 weeks of vacation from the start of employment.
Group insurance from day one, including medical, dental, vision, travel, and roadside assistance coverage.
Defined benefit pension plan equivalent to government plans, available after one year of service.
Employee assistance program.
Paid sick days.
On-site fitness room.
Social activities organized throughout the year, including BBQs, Christmas parties, and Halloween events.
Various employee discounts, including the Saint-Hyacinthe privilege card and insurance products.
Ongoing training opportunities.
Recognition of years of service.