Responsible for technical onboarding of publishers and partners integrating with ResponsiveAds. Support ad operations by troubleshooting issues and maintaining documentation.
Responsibilities
Own technical onboarding of new Channel, DSP, SSP, and publisher integration partners from documentation review to first live campaign
Work with ResponsiveAds Zendesk system to provide support as part of the technical engineering team for 1st and 2nd line support tickets. Document and provide clear reports for the community and partners
Serve as primary technical resource for publisher, agency and brand ad ops teams on trafficking, tag, and delivery issues
Build and maintain integration documentation, trafficking guides, and self-serve onboarding materials for each partner
QA and certify new RA tag and format types against major DSP environments before general availability
Support the AdCp standard expansion: work directly with DSP engineering teams on schema and tag certification
Surface recurring ad ops issues as product bugs or feature requests to the engineering team
Support sales in technical discovery conversations and RFP responses involving complex trafficking requirements
Requirements
MUST have 5+ years ad operations, solutions engineering, or programmatic technical experience
MUST have 5+ years strong Javascript , CSS, coding experience
MUST have deep familiarity with DSPs (DV360, TTD, Amazon DSP), SSPs, ad servers, macros, and tag management
MUST have experience with HTML5 ad formats, VAST/VPAID video tags, and IAB creative standards
MUST have strong debugging skills: network traffic, browser console, and tag inspection tools
MUST have Rich media or responsive ad format experience for set-up, debugging, code changes,
Excellent written and verbal communication. You explain complex technical concepts clearly to non-technical stakeholders
Benefits
A strong commitment to work-life balance. We provide a flexible work and vacation time
Generous paid time off and flexible work from home policies.
Offer the ability to take educational courses and support your continuous learning
Continuous merit-based pay increases.
Stipend paid parental family leave policies to support you during major life events.
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