Senior Data Architect designing Microsoft Fabric, Azure, and lakehouse ecosystems for Keyrus’ intelligent enterprise solutions. Guiding architecture, integration, optimization, and delivery teams.
About the role
- Senior Solutions Architect Operations Manager optimizing operational systems, workflows, and reporting for GitLab’s DevSecOps platform. Supporting SA capacity planning, customer engagements, and data quality.
Responsibilities
- Own the Solutions Architect operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation
- Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational controls
- Manage operational support requests for tooling, access, assignments, and data issues
- Improve processes and system workflows for requesting, assigning, and tracking SA engagements
- Implement intake requirements and routing rules and automate manual steps
- Document and operationalize the SA engagement model, cadences, responsibilities, rules of engagement, handoff criteria, and required customer information
- Own SA reporting requirements and data quality standards
- Provide visibility into capacity, engagement, technical evaluation progress, and outcomes
- Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms
- Turn field feedback into operational improvements; lead testing, rollout, documentation, enablement, and adoption
Requirements
- Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations
- Understanding of technical sales, pre-sales, and post-sales, SA engagement models, technical evaluations, and how SAs demonstrate customer value, support growth, and coordinate with post-sales teams
- Hands-on experience with Salesforce or comparable CRM tools, reporting, data quality, and workflow improvement
- Ability to translate field needs into clear system requirements
- Structured problem-solving skills
- Strong quantitative skills and proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling
- Strong hands-on experience with AI-native tools to support custom reports and data modeling scenarios
- Sound judgment, project management, and communication skills
- Ability to work independently, build trust, and influence across a global, distributed organization
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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