Senior Travel Consultant booking and advising on corporate travel for BCD Travel. Managing reservations, travel policies, regulations, fares, and client service remotely.
About the role
- Senior Solution Consultant delivering Salesforce SPM, territory planning, and incentive compensation solutions for Salesforce customers. Configuring Spiff, Sales Planning, Maps, and related platform capabilities.
Responsibilities
- Lead discovery to understand customers' sales performance requirements across territory management, planning, incentive compensation, and program enablement
- Design and build accurate, efficient, and scalable solutions across the Sales Performance Management suite
- Configure incentive compensation in Spiff, including tiered and accelerated commission structures, triggers, real-time commission statements, and the Commission Estimator
- Build capacity, quota, and territory plans in Sales Planning
- Design territory models and assignment rules in Enterprise Territory Management
- Implement Salesforce Maps for geographic visualization, account prioritization, route optimization, and territory planning
- Deliver guided seller enablement with Sales Programs, including sales plays, coaching, and program dashboards
- Translate business requirements into well-architected Salesforce solutions and identify gaps between current and desired states
- Serve as the customer's primary delivery contact for workstreams
- Run calls to review information, clarify calculations, validate results, and ensure models calculate correctly
- Lead delivery workstreams end to end across concurrent implementations
- Mentor junior and associate consultants
- Champion best practices and contribute reusable assets, templates, and standards
- Partner with Solution Architects, Technical Architects, and Salesforce product teams
- Support pre-sales discovery sessions, technical deep dives, and proof-of-concept development when needed
- Maintain target billable utilization aligned to the role
Requirements
- 4+ years of professional experience implementing, configuring, or consulting on Sales Performance Management, Incentive Compensation Management, sales planning, or related sales technology solutions
- Demonstrated experience delivering SaaS solutions in a customer-facing implementation or consulting capacity
- Highly analytical thinking and strong skills with logic (if/then flows, filtering, sorting)
- Intermediate-to-advanced formulaic/Excel modeling
- Understanding of data modeling, data quality, and data flows through sales performance solutions
- Ability to consult with customers, recommend best practices, and build stakeholder relationships
- Organization and project management skills across multiple concurrent implementations
- Strong verbal and written communication skills
- Detail orientation and ability to connect details to the larger picture
- Ability to thrive in changing environments
- Experience mentoring or guiding less experienced team members
- Based in the US or Canada and available to travel regionally depending on customer needs
- Degree or equivalent relevant experience required
- Salesforce certifications preferred, including Salesforce Certified Agentforce Sales Consultant certification
- Direct experience with Salesforce Maps, Sales Programs, Spiff, Sales Planning, or Enterprise Territory Management preferred
- Hands-on experience with Spiff or another enterprise ICM platform preferred
- Admin-level experience with Salesforce or other CRMs preferred
- Basic accounting/finance understanding related to commissions and revenue, including ASC 606 and IFRS 15 preferred
- Experience in Technology, Finance, Sales Operations, or Professional Services preferred
- Familiarity with SQL/SOQL and reporting preferred
Benefits
- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
- Incentive compensation, where applicable
- Equity, where applicable
- Reasonable accommodation during the application or recruiting process
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