Product administration advisor supporting Desjardins products and member/client accounts. Analyzing issues, recommending solutions, and coordinating initiatives in a hybrid Montréal role.
About the role
- Server Administrator managing Windows, Azure, Microsoft 365, and cybersecurity infrastructure for The Salvation Army. Leading modernization, automation, and business continuity initiatives.
Responsibilities
- Administer and maintain enterprise server infrastructure, including Windows Server, virtualization platforms, and cloud environments
- Manage and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, Entra ID, and related security and compliance tools
- Oversee Azure cloud operations, ensuring secure, scalable, and highly available services
- Manage Active Directory, hybrid identity environments, Conditional Access, MFA, and user access governance
- Implement, maintain, and monitor infrastructure security solutions, including firewalls, antivirus, and intrusion detection systems
- Lead infrastructure projects involving server deployments, upgrades, cloud migrations, and modernization initiatives
- Monitor system, network, and tenant performance; troubleshoot complex technical issues and implement improvements
- Develop and maintain disaster recovery, backup, and business continuity solutions
- Drive automation and operational efficiency using PowerShell, Microsoft Graph API, and related technologies
- Provide technical leadership, mentoring, documentation, and best-practice guidance while collaborating with security, networking, and business teams
Requirements
- College diploma or university degree in Computer Science, Information Technology, or a related discipline, or an equivalent combination of education and experience
- Minimum 5 years of experience administering enterprise server and infrastructure environments in a senior technical capacity
- Strong hands-on experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Teams, and Entra ID
- Experience managing Azure cloud infrastructure, networking, security, automation, monitoring, and deployment services
- Advanced knowledge of Windows Server, Active Directory, VMware, Hyper-V, and Nutanix platforms
- Strong understanding of enterprise networking technologies, including Cisco and Meraki environments, TCP/IP, VLANs, routing, and firewall administration
- Experience with PowerShell scripting and infrastructure automation
- Expertise in virtualization, high availability, clustering, backup, and disaster recovery solutions
- Strong troubleshooting, analytical, and problem-solving skills with the ability to manage complex technical environments
- Microsoft 365, Azure, Cisco, ITIL, and/or Nutanix certifications are considered strong assets
- Strong customer-service orientation and commitment to delivering exceptional support
- Excellent verbal and written communication skills
- Ability to prioritize and manage multiple initiatives in a fast-paced environment
- Strong collaboration and relationship-building skills
- Self-motivation, initiative, and a continuous improvement mindset
- Ability to mentor junior team members and share technical knowledge
- Strong attention to detail and commitment to operational excellence
- Experience working effectively with cross-functional teams and stakeholders
- Sound judgment and decision-making skills
- Commitment to supporting the mission and values of The Salvation Army
Benefits
- Reasonable accommodation upon request
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