AI Solutions Engineer building agentic automations for CSC Generation, an AI - native holding company transforming omnichannel retail brands. Connecting APIs, marketing platforms, and data workflows to reduce manual work across its multi - brand portfolio.
About the role
- Principal Solutions Architect for SandboxAQ's AI Simulation division, focused on customer onboarding and technical integrations. Join a dedicated team shaping AI solutions globally.
Responsibilities
- Lead customer onboarding and implementation for AISim Physics and ML-based solutions, including technical discovery, solution design, configuration, and production readiness.
- Serve as a trusted technical advisor to Product and Engineering teams; run architecture workshops and technical deep dives.
- Build and maintain reference architectures, integration patterns, and implementation runbooks to improve time-to-value and reduce onboarding friction.
- Drive enterprise-grade deployment best practices across security, identity/access, networking, observability, reliability, and cost/performance optimization.
- Provide technical escalation support and root-cause analysis in partnership with Engineering; contribute to durable fixes and documentation.
- Contribute to field motions as needed (solution scoping, demos, proof-of-value plans, RFP/security responses).
Requirements
- 7+ years (or equivalent) in Solutions Architecture, Customer Engineering, or Technical Consulting for enterprise SaaS, ML platforms, or data-intensive systems
- Strong cloud architecture experience (AWS/Azure/GCP): IAM, networking, compute, storage, containers/Kubernetes, and observability
- Working knowledge of ML and data pipelines (deployment patterns, evaluation/monitoring, governance basics)
- Proven ability to translate customer requirements into clear architectures, implementation plans, and technical deliverables
- Excellent communication skills with both technical and executive stakeholders.
Benefits
- Comprehensive medical, dental, and vision coverage for employees and dependents with generous employer premium contributions
- Retirement savings with company matching
- Paid parental leave
- Inclusive family-building benefits
- Fully remote
- Flexible paid time off
- Company-wide seasonal breaks
- Support for flexible work arrangements that enable sustainable performance
- Opportunities for continuous learning and growth through on-the-job development, cross-functional collaboration, and access to internal learning and development programs
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