Service Relationship Specialist supporting Manulife’s group benefits clients and partners. Managing escalations, reports, presentations, plan administration, and adoption of digital group benefits tools.
About the role
- Graphics Coordinator managing production coordination for film and television on-screen graphics. Focused on planning, client communication, staffing, and budget discipline in a hybrid role.
Responsibilities
- Read scripts, make break-downs, identify all on-screen graphic needs
- Translate production needs into clear scopes, timelines, staffing plans, and budgets
- Build strong creative briefs that give designers everything they need to execute properly
- Attend internal and client/production calls and turn ambiguous conversations into actionable next steps
- Coordinate directly with production, clients, and other departments to gather assets, approvals, and missing information
- Assign the right number of artists with the right skill mix as work evolves
- Track budgets, schedules, revision cycles, and risk points across multiple builds
- Review work for story alignment, clarity, continuity, and readiness before it goes out
- Submit work for clearance and approval, gather feedback, and communicate direction back to designers clearly and constructively
- Keep everything moving on time, on budget, and at a high standard through constant change
Requirements
- 3–7 years of experience in creative production, graphics coordination, motion graphics producing, post-production coordination, or similar
- Experience working in fast-paced environments with multiple stakeholders and shifting priorities
- Strong understanding of motion graphics/design workflows (briefs, assets, revisions, approvals, delivery)
- Excellent communication skills; able to translate between production and design clearly
- Strong budgeting, scheduling, and resource planning skills
- Strong attention to detail and quality control instincts
- Confidence running meetings and keeping people aligned without creating noise
- Experience with tools like Wrike, Illustrator, Protopie, or similar
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