About the role

Senior UX Designer at Schema App guiding innovative user interactions and product experience in a collaborative team environment.

Responsibilities

Lead Discovery & Research: You will own the research function, conducting user interviews, running surveys, and analyzing usage data to validate problems before designing solutions.
Establish a rigorous cadence of usability testing, validating designs with prototypes and real users first.
Use quantitative data (analytics) and qualitative insights to substantiate design decisions to stakeholders.
Map complex user journeys and information architecture, solving for the entire workflow.
Audit and refactor the legacy SaaS interface, turning the feature set into a cohesive platform.
Ensure that design outcomes drive business goals (retention, time-to-value, engagement).
Collaborate closely with the Development team to ensure your vision is executed faithfully.

5+ years in B2B SaaS or complex web applications
A portfolio that showcases process (research, sketches, failures, and iterations) not just polished UI.
Comfortable picking up the phone and talking to customers
Ability to write a script, run a test without leading the witness, and synthesize the results
Ability to articulate the business value of your design decisions
Mastery of Figma (prototyping, auto-layout)
Ability to thoughtfully navigate legacy systems and relationships while championing best practices

Great benefits for health & wellness, and your coverage starts as soon as you do
RRSP matching!
Flex days to re-energize on top of vacation days and you don’t work on your birthday
You choose where you work - home or headquarters in Guelph.
The sales team comes into the office 1–2 times per week
The Culture Club keeps our virtual team connected through fun and innovative events
Diverse smart team! The more inclusive we are, the better our work will be