Senior Engineering Manager leading OLO’s guest ordering, experimentation, and menu - quality systems. Owner’s AI platform helps local restaurants grow revenue and operate digitally.
About the role
- Software Engineering Manager leading a high-performing engineering team at a profitable SaaS company. Ensuring security and compliance while driving high-quality delivery.
Responsibilities
- Lead engineers day to day: clear priorities, coaching, feedback, and performance conversations
- Own execution against the plan of record—balancing scope, capacity, and quality
- Facilitate agile ceremonies (backlog refinement, sprint planning, retros)
- Provide hands-on guidance on implementation, architecture trade-offs, and production discipline
- Champion quality practices: testing, observability, CI/CD, and blameless learning from incidents
- Work closely with Product, Customer Success, and leadership on priorities and escalations
- Oversee MSP-managed internal support: reliable employee experience, escalation handling, and onboarding
- Maintain SOC 2–aligned IT controls with audit-ready evidence
Requirements
- Broad technical fluency across modern SaaS (cloud, APIs, data stores, CI/CD, observability)
- Proven people leadership: accountability, engagement, coaching, and timely talent decisions
- Strong agile execution—continuous delivery and improvement
- Comfort with enterprise context: security, compliance, and customer scrutiny
- Excellent communication with technical and non-technical partners
Benefits
- Health & wellness benefits from day one
- RRSP matching
- Flex days, vacation, birthday off
- Culture Club events for our remote team
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