Bilingual French - first software tester testing public - facing applications and phone systems for PLATO, Canada’s Indigenous - owned technology services company. Supporting reliable finance - sector systems for Canadian citizens.
About the role
- Quality Assurance Coordinator assisting Quality Assurance team with administrative and operational support. Ensuring effective implementation and maintenance of SCS's Quality Management System.
Responsibilities
- Provide administrative and operational support to the Quality Assurance team
- Support internal audit activities, document control, quality records management, accreditation compliance, and continuous improvement initiatives
- Assist with Auditor Hub operations related to auditor qualifications, onboarding, and training administration
- Work collaboratively with Quality Assurance, Auditor Hub, Program, and Operations teams to maintain accurate records
- Support quality processes and ensure compliance with corporate policies, accreditation requirements, and applicable certification schemes
Requirements
- Bachelor's Degree in a related field or equivalent combination of education and relevant work experience
- 1+ years of professional experience in quality assurance or related field
- Knowledge and understanding of third-party certification initiatives
- Excellent organizational, writing, presentation and verbal communication skills (Advanced proficiency)
- Strong attention to detail
- Initiative and ability to work independently; responsive and adaptive
- Ability to work well within a team environment
- Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook (Advanced proficiency)
Benefits
- Flexible work arrangements
- Professional development opportunities
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