Remote Oncology Pharmacist supporting Canadian patients and oncology clinics through Sentrex’s HAVEN patient support program. Navigating reimbursement, providing therapy education, and coordinating holistic care.
Responsibilities
Provide holistic care addressing patients’ emotional, psychological, informational, and practical needs
Support oncology clinics across Canada through the HAVEN program
Navigate the healthcare system and reimbursement processes
Manage patient care and act as primary point of contact for assigned healthcare providers
Ensure patients have access to prescribed therapies
Partner with the HAVEN provider solutions team as a Single Point of Contact
Perform healthcare provider and patient enrollment activities
Manage telephone interactions with patients and families sensitively
Provide medical support and education on cancer, therapies, and disease management
Implement and communicate holistic care plans
Attend specialized training sessions for specific therapies
Provide virtual and medication-adherence support
Review patient files and medical histories before treatment
Interpret and organize diagnostic tests and procedures
Document patient histories, examinations, care plans, interventions, and responses
Liaise with physicians’ offices, pharmacies, service providers, and other parties
Participate in continuing education, telephone consultations, and virtual meetings
Work collaboratively within multidisciplinary healthcare teams
Advocate for patients and healthcare providers, including enrollment, coverage renewals, and reimbursement support
Answer disease-state and product-related questions
Review Canadian product monographs
Report and document adverse events according to pharmacovigilance requirements
Assist with forms, policies, and work instructions for safe product handling, preparation, and administration
Follow Sentrex policies and provincial pharmacy guidelines
Perform additional duties assigned by the manager
Requirements
Licensed Pharmacist
Minimum 3–5 years’ experience in an Oncology Clinical setting
Recent oncology experience preferred
Bilingual English and French is an asset but not required
Experience using MS Office Suite, including Excel, Outlook, and Word
Ability to work autonomously with little supervision as part of a larger remote team
Experience in Patient Support Programs is a strong asset
Understanding of the pharmaceutical industry is an asset
Excellent interpersonal skills
Strong organizational skills and attention to detail
Ability to meet deadlines and be flexible with patient and HCP requirements
Excellent problem-solving skills
Excellent verbal and written communication skills
Ability to develop trust and influence at multiple levels
Ability to build effective working relationships with colleagues, management, and stakeholders
Must follow provincial College of Pharmacy guidelines
Must maintain confidentiality of patient and corporate information
Benefits
100% Canadian company with locations across the country
State-of-the-art facilities
Flexible working environment promoting work-life balance
Diverse and inclusive culture
Employee Development Program
In-house corporate training throughout the year
Competitive salary
Generous vacation entitlement
Wellness Program with 5 paid days off
Paid sick days
Competitive benefits package including dental and extended health benefits, AD&D, LTD, and employee/dependent life insurance
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