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About the role

  • Remote Oncology Pharmacist supporting Canadian patients and oncology clinics through Sentrex’s HAVEN patient support program. Navigating reimbursement, providing therapy education, and coordinating holistic care.

Responsibilities

  • Provide holistic care addressing patients’ emotional, psychological, informational, and practical needs
  • Support oncology clinics across Canada through the HAVEN program
  • Navigate the healthcare system and reimbursement processes
  • Manage patient care and act as primary point of contact for assigned healthcare providers
  • Ensure patients have access to prescribed therapies
  • Partner with the HAVEN provider solutions team as a Single Point of Contact
  • Perform healthcare provider and patient enrollment activities
  • Manage telephone interactions with patients and families sensitively
  • Provide medical support and education on cancer, therapies, and disease management
  • Implement and communicate holistic care plans
  • Attend specialized training sessions for specific therapies
  • Provide virtual and medication-adherence support
  • Review patient files and medical histories before treatment
  • Interpret and organize diagnostic tests and procedures
  • Document patient histories, examinations, care plans, interventions, and responses
  • Liaise with physicians’ offices, pharmacies, service providers, and other parties
  • Participate in continuing education, telephone consultations, and virtual meetings
  • Work collaboratively within multidisciplinary healthcare teams
  • Advocate for patients and healthcare providers, including enrollment, coverage renewals, and reimbursement support
  • Answer disease-state and product-related questions
  • Review Canadian product monographs
  • Report and document adverse events according to pharmacovigilance requirements
  • Assist with forms, policies, and work instructions for safe product handling, preparation, and administration
  • Follow Sentrex policies and provincial pharmacy guidelines
  • Perform additional duties assigned by the manager

Requirements

  • Licensed Pharmacist
  • Minimum 3–5 years’ experience in an Oncology Clinical setting
  • Recent oncology experience preferred
  • Bilingual English and French is an asset but not required
  • Experience using MS Office Suite, including Excel, Outlook, and Word
  • Ability to work autonomously with little supervision as part of a larger remote team
  • Experience in Patient Support Programs is a strong asset
  • Understanding of the pharmaceutical industry is an asset
  • Excellent interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to meet deadlines and be flexible with patient and HCP requirements
  • Excellent problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to develop trust and influence at multiple levels
  • Ability to build effective working relationships with colleagues, management, and stakeholders
  • Must follow provincial College of Pharmacy guidelines
  • Must maintain confidentiality of patient and corporate information

Benefits

  • 100% Canadian company with locations across the country
  • State-of-the-art facilities
  • Flexible working environment promoting work-life balance
  • Diverse and inclusive culture
  • Employee Development Program
  • In-house corporate training throughout the year
  • Competitive salary
  • Generous vacation entitlement
  • Wellness Program with 5 paid days off
  • Paid sick days
  • Competitive benefits package including dental and extended health benefits, AD&D, LTD, and employee/dependent life insurance
  • RRSP Matching Program
  • Employee & Family Assistance Program
  • Remote work arrangement

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

RemoteCanada

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