Staff Pharmacist providing prescription verification, counseling, and adherence support for Felix Pharmacy’s Canadian mail - order pharmacy. Working remotely or on - site in Mississauga with Ontario and Saskatchewan licensure.
About the role
- Pharmacist responsible for checking prescriptions and patient counselling at Sentrex Health Solutions. Collaborating with healthcare professionals to resolve drug-related issues while ensuring exemplary customer service in a remote setting.
Responsibilities
- Accountable and responsible for clinical and technical aspects of drug distribution, including prescription clinical review/verification, patient counselling, resolving drug related problems, prescription adaptations/renewals as appropriate, prescription processing, filling and checking of medication
- Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone/email
- Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements as set out by the provincial College of Pharmacists
- Inventory management and reconciliation which includes ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing activities.
- Actively contribute to the ongoing review of policies and procedures as they pertain to medication dispensing, storage and cold chain transportation
- Provide direction, guidance and problem solving to pharmacy team with respect to daily tasks
- Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers and patients
- Billing prescriptions through pharmacy software (Kroll) ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, limited use codes, scheduled appointment dates, clinic locations, copayment management and coordination of benefits
- Liaison between insurance plans and physicians directly to ensure all necessary paperwork and information is provided to the patients plan for coverage review.
- Understanding, recognizing, resolving third party billing issues for high dollar value products
- Accurately entering data and dispensing medications to ensure arrival to the appropriate destination on time
- Patient follow-up calls
- Sterile compounding and/or release of compounded products
- Attends and participates in staff meetings as required
- Additional duties as assigned by the manager.
Requirements
- Registered and licensed as a Pharmacist with the provincial pharmacy college required (RPh designation). Preferably licensed in multiple provinces.
- 1-2 years Pharmacist experience preferred
- Experience with Kroll is required
- Experience and understanding of specialty medications along with third party billing issues is considered an asset
- Exceptional knowledge of third-party Insurance plans, special authorizations, and EAP’s
- Excellent communication skills, verbal and written in English.
- Ability to effectively communicate in French is considered an asset.
- Strong computer skills in a Windows environment using MS Office (Excel, Word)
- Excellent phone etiquette
- Highly organized with strong attention to detail
- Proven ability to self-manage time, set priorities and multi-task in order to meet various competing work deadlines
- Ability to perform all technical duties involved in successful dispensing of medications
- Ability to physical stand for extended periods of time, and to lift and move up to 50 pounds
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
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