Remote Canadian Pharmacist dispensing specialty medications and supporting clinics for Sentrex Health Solutions. Managing prescription verification, patient counselling, billing, inventory, and compounding.
About the role
- Remote Pharmacy Assistant processing prescriptions, inventory, billing, and medication shipments. Supporting Sentrex Health Solutions’ Canadian specialty pharmacy and patient-support programs.
Responsibilities
- Process prescriptions accurately for all programs and medications
- Follow up on insurance billing issues with third-party payers and patient support programs
- Provide customer service to clinic staff, nurses, and physicians by phone and email
- Ensure adherence to pharmacy guidelines, Standard Operating Procedures, and regulatory requirements
- Ensure safe and appropriate medication storage
- Contribute to the review of pharmacy policies and procedures
- Order, maintain, organize, and reconcile inventory and packaging supplies
- Develop and maintain professional relationships with healthcare professionals, reimbursement coordinators, private payers, and patients
- Prepare medications for shipping, including packing cold-chain coolers
- Arrange delivery services and couriers to ensure timely receipt by patients and clinics
- Call patients to schedule medication refills
- Attend and participate in staff meetings
- Assist with compounding where permitted by scope of practice
- Perform accounts receivable, payment, telephone, and other administrative duties
- Cross-train and assist in other pharmacy areas as required
- Perform other duties assigned by the pharmacist or manager within the role’s scope of practice
Requirements
- Minimum 1–2-year experience in a pharmacy setting required
- Experience with Kroll preferred
- Knowledge and understanding of specialty medications and third-party billing issues considered an asset
- Excellent verbal and written communication skills in English
- Ability to effectively communicate in French is an asset
- Strong computer skills in a Windows environment using MS Office (Excel, Word)
- Excellent phone etiquette and interpersonal skills
- Highly organized with strong attention to detail
- Ability to self-manage time, set priorities, and multitask to meet competing deadlines
- Ability to perform all technical duties involved in successful medication dispensing
- Ability to lift up to 50 lbs. and stand for extended periods
- Significant degree of self-starting and independence
- Ability to work independently under Pharmacist direction and within a team
- Ability to follow Standard Operating Procedures and applicable Provincial College of Pharmacists regulatory requirements
Benefits
- State-of-the-art facilities to provide high-quality products and services
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture
- Opportunities for learning and growth supported by the Employee Development Program
- Industry-leading, in-house corporate training offered throughout the year
- Competitive Salary
- Generous vacation entitlement
- Wellness Program with 5 paid days off for well-being
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
- Accommodations available upon request during the selection process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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