Clinical Consultant Pharmacist at CareRx responsible for optimizing medication therapy for seniors. Collaborating with healthcare teams in long term care and community settings in Kelowna and surrounding areas.
About the role
- Pharmacy Assistant responsible for medication processing and customer service in a Canadian pharmacy. Engaging with clinic staff and ensuring compliance with regulatory requirements.
Responsibilities
- Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
- Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
- Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Provincial College of Pharmacists.
- Ensure safe and appropriate storage of medications.
- Actively contribute to the ongoing review of pharmacy policies and procedures.
- Inventory management and reconciliation which includes ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing.
- Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers, and patients.
- Prepare medications for shipping, including packing into cold chain coolers.
- Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
- Call patients to schedule refills of medications.
- Attends and participates in staff meetings.
- Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role.
Requirements
- Minimum 1–2-year experience in pharmacy setting required.
- Experience with Kroll preferred.
- Knowledge and understanding of specialty medications along with third-party billing issues is considered an asset.
- Excellent communication skills, verbal and written in English.
- Ability to effectively communicate in French is an asset.
- Strong computer skills in a Windows environment using MS Office (Excel, Word).
- Excellent phone etiquette and interpersonal skills.
- Highly organized with strong attention to detail.
- Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines.
- Ability to perform all technical duties involved in the successful dispensing of medications.
- Ability to perform physical activities required of the role including the ability to lift up to 50 lbs., and standing for extended periods.
- This position requires a significant degree of self-starting and independence.
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
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