Solutions Engineer assisting customers in integrating Sentry into their applications to enhance software monitoring. Develop best practices and support client needs to drive successful implementation.
Responsibilities
Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Requirements
5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
Possess excellent communication and presentation skills.
Solution Architect designing enterprise automation solutions at UiPath. Collaborating with clients to translate complex business requirements into architectural designs.
Senior AI Engineer providing technical leadership for AI - powered systems at TYLin. Designing AI - driven applications and guiding the development of scalable, secure AI applications.
Solutions Architect at Skywise, delivering integrated digital solutions for operations. Collaborating to align technical solutions with business needs and fostering architectural excellence.
Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
Consult with large manufacturing customers to improve natural gas efficiency in their facilities. Collaborate across various industries, leveraging technical expertise for optimal energy efficiency solutions.
Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Martech Solution/Enterprise Architect at Tiger Analytics enabling data - driven business value through hands - on architecture and integration. Focused on simplifying the Martech estate and improving tool interoperability.
Client Service Manager II enhancing pharmacy operations and supporting pharmacy clients at TELUS Health. Collaborating with internal teams and delivering innovative pharmacy solutions for better patient care.
Experienced regulatory architect developing architecture blueprints and application roadmaps at RBC. Collaborating with business leaders to drive delivery in regulatory initiatives.
Senior Customer Success Specialist responsible for leading client onboarding and implementation at a SaaS company. Creating exceptional client experiences and facilitating successful software adoption for various organizations.