GS
Nova Scotia government FSL project lead advancing Grades P - 12 programs, curriculum, and educator learning. Supporting inclusive French - language resources across the public school system.
About the role
- Registered Nurse as Virtual Care Coordinator at Serefin improving patient outcomes and providing care coordination in Saudi Arabia. Seeking bilingual professionals to support patients throughout their healthcare journey.
Responsibilities
- Assist patients and their families in understanding healthcare providers' findings, instructions, and advice, keeping the patient at the center of the care plan.
- Ensure clinical orders and care plans are executed and up to date to meet the needs of our clients.
- Utilize motivational interviewing techniques to communicate progress or deviations to patients, their families, and care providers.
- Assist patients and their families in navigating available support resources, including appointment bookings, attendance, and follow-up instructions.
- Provide pre-travel advice and guidance to empower clients to travel safely within and outside of Canada.
- Offer support to clients with non-emergency questions and concerns while traveling.
- Follow up with client’s post-travel to ensure continuity of care upon their return home.
- Provide mental health support to patients through coaching and counseling.
- Understand crisis intervention and immediate assistance for individuals in need.
- Facilitate online therapeutic and counseling sessions addressing various mental health concerns, such as anxiety, depression, stress, and relationship issues.
- Consolidate health records, ensuring accessibility for the Care Coordinator, patients, and their families.
- Employ patient education and coaching principles to empower patients and their families to actively participate in care decisions, advocating for their unique needs and preferences.
- Assist in shaping our evolving health management technology to optimize the patient experience.
- Collaborate with other team members to expand our resource library and participate in team meetings to support continuous improvement.
- Actively participate in ongoing professional development and training.
Requirements
- Registered Nurse currently registered and in good standing with their college.
- Current BLS Certificate required.
- Minimum 2-5 years of acute care nursing experience (e.g., Emergency, mental health/psychiatry, ICU).
- Minimum of 2 years of mental health clinical experience in therapy or counseling.
- Experience in nursing with the elderly population and individuals with complex needs is desirable.
- Ability to medically triage patient situations as needed with minimal supervision using a standardized assessment tool.
- Flexible in engaging with families and comfortable navigating challenging conversations with compassion and empathy.
- Excellent patient assessment and teaching skills.
- Demonstrated problem-solving, decision-making, and critical thinking skills while effectively managing multiple priorities.
- Works well both collaboratively and independently.
- Excellent interpersonal and communication skills, both oral and written.
- Fluency in English and Bengali, both verbal and written, is required.
- Comfortable using technology, including telephone systems, software programs, and Microsoft.
- Must have a private room with a closed door for work.
- Up-to-date Police Reference Check.
- The role requires the ability to work on evenings, nights, and weekends
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Funding Officer reviewing loan applications and validating documentation for Financeit, a Canadian point - of - sale financing provider. Serving Partners and Borrowers while maintaining lending compliance and operational integrity.
Nova Scotia government Education Officer advancing French Second Language programs across Grades P - 12. Designing curricula, educator learning, assessments, and inclusive French - language resources.
Bilingual Account Resolution Representative resolving NIGO mutual and segregated fund transactions for Sun Life. Validating documentation and coordinating with Advisors, Dealers and MGAs.
Automotive technical specialist resolving vehicle arbitration claims for OPENLANE’s digital used - vehicle marketplace. Applying hands - on diagnostics, customer communication, and negotiation to settle disputes fairly.
Bilingual Nurse Case Manager supporting patients, providers, and medication access for Cencora’s Canadian pharmaceutical programs. Coordinating case management, therapy funding, adherence, and adverse event reporting.
Bilingual Policy Specialist managing in - force insurance inquiries and policy transactions for Manulife, a Canada - based financial services provider. Handling billing, disbursements, policy changes, and customer resolutions.
PhD Psychology specialist evaluating culturally sensitive Cantonese - English content for AI training. Reviewing accuracy, ethics, and psychological best practices for Gramian Consultancy.
Account Resolution Representative resolving NIGO mutual and segregated fund transactions for Sun Life Global Investments. Validating documentation and coordinating with Advisors, Dealers and MGAs.
Bilingual KYC servicing representative reviewing documentation, managing cases, and handling Card Member interactions. Supporting American Express compliance operations and risk mitigation.