AI/ML Product Manager leading AI/ML product strategy and roadmap at Vanguard. Collaborating with diverse teams to deliver impactful solutions for clients.
About the role
- Senior Product Manager for Payments Platform at ServiceTitan. Leading product strategies and partnerships for an innovative fintech solution.
Responsibilities
- Own the Payment Platform roadmap, developing a clear product vision, success metrics, and priorities aligned with company revenue and growth targets.
- Develop a deep understanding of stakeholder needs—from field technicians collecting payments to merchants running their businesses to consumers settling invoices—and translate those insights into clear product strategies and scalable systems.
- Define and own core payments metrics to guide prioritization and measure impact.
- Collaborate with leadership, partnerships, financing, strategy and go-to-market teams–translating complex requirements into clear plans, and driving execution through ambiguity.
- Execute effectively across all areas of the product life cycle, including research, concept, user stories, development, go-to-market, adoption, outcomes, and impact.
- Identify opportunities to unlock new revenue through flexible pricing models, international expansion, and cost efficiency improvements.
Requirements
- 5+ years in product management, payments platform experience preferred
- Proven track record of owning and scaling payment solutions in a SaaS environment.
- Strong understanding of payment processing ecosystems: gateways, payment rails, and authorization optimization.
- Ability to quickly learn and understand complex customer workflows
- Strong quantitative and qualitative analytical skills
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- Familiarity with SaaS business models a plus
- 4-year degree from a top university, MBA or related graduate degree strongly preferred.
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
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