Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager owning product performance, vendor relationships, and growth strategy in Sherweb's Cloud Marketplace. Leading decisions impacting profitability and aligning with commercial strategies.
Responsibilities
- Own the performance of your product portfolio
- Profitability (P&L), pricing, positioning, and growth
- Market relevance and competitive positioning
- Act as the primary point of contact for strategic vendors
- Lead vendor relationships, negotiations, and escalations
- Represent Sherweb as a credible, senior partner
- Influence vendors to align with our marketplace strategy
- Drive go-to-market execution
- Partner with Marketing on messaging, campaigns, and launches
- Support Sales with pricing decisions, deal strategy, and product expertise
- Help close complex opportunities when needed
- Continuously improve how products operate internally
- Identify friction, gaps, and inefficiencies
- Balance short term fixes with longer term improvements
- Be a cross-functional leader
- Align Sales, Marketing, Support, Finance, and Platform teams
- Lead through influence, clarity, and credibility
- Make decisions - and know when to ask for help.
Requirements
- Experience in Security and/or Business Continuity (backup, DR, cybersecurity, resilience)
- Exposure to Cloud services, MSPs, VARs, or distributors
- Strong asset if you’ve worked in a Cloud marketplace or distribution model
- Financial and commercial acumen (pricing, margins, trade offs)
- Native level or fluent English required (spoken and written); French is an asset.
Benefits
- A fast-paced work environment that adapts to you
- A friendly and diverse work culture with inclusion and equality at the heart of our actions
- State-of-the art technology and tools
- A results-oriented culture where talent, action, and thinking outside the box are given due recognition
- Annual salary review based on performance
- Generous and caring colleagues of various professional and cultural backgrounds
- A flexible total compensation offer
- Vacation time that considers your previous experience
- Advanced paid hours to recharge your batteries (holidays and mobile days)
- Flexible benefits plan that adapts to your needs
- Flexible savings fund options
- A monthly home internet allowance
- Considerable growth opportunities
- A career path with opportunities to learn and grow
- Proximity to your direct manager and open, honest communication to support your development
- Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
- "Sherweblife" - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.
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