Chat supervisor leading 10+ agents and supporting beauty customers online. Managing schedules, QA, performance reporting, escalations, and service improvements for Brand Momentum.
About the role
- Logistics Supervisor responsible for supervising logistics department operations in Ontario. Ensuring productivity, quality standards, and managing warehouse personnel effectively.
Responsibilities
- Responsible for day to day supervisory functions in logistics department
- Ensure departmental productivity and quality standards
- Maintain logistics records and manage logistics operations during shifts
- Review warehouse operations and provide a motivating example for employees
- Develop and implement new purchasing and inventory management procedures
Requirements
- High school diploma or GED with experience or vocational/technical certification
- Minimum 3 years supervisory experience of 5 or more employees
- Experience in operating various forklift equipment
- Strong interpersonal skills e.g. working well with others, communication, positive attitude
- Strong and proven leadership, analytical and problem solving skills within a supervisory role
- Excellent verbal and written communication skills
- Good mathematical skills
- Familiarity with team building techniques.
Benefits
- Health and safety policies
- Professional growth environment
- Workplace fostering pride in a winning team
- Training and development opportunities
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