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About the role
- Credit Supervisor leading Uline’s Credit Analysts for North America’s shipping, industrial, and packaging-materials distribution business. Managing credit operations, financial analysis, coaching, and customer account resolution.
Responsibilities
- Manage and develop a team of Credit Analysts
- Provide onboarding and training to ensure excellent service
- Monitor team interactions with customers to evaluate performance
- Track results and provide coaching for increased success
- Collaborate with Collections and Sales teams to resolve customer account issues
- Evaluate orders stopped for credit review when needed
- Perform in-depth financial analysis
- Communicate findings to support informed, high-impact business decisions
- Oversee special projects within the Credit team
Requirements
- Bachelor's degree in Finance or Accounting
- Credit designation (CCP) is an asset
- 3+ years in a Credit or Collections leadership position
- Call-centre or queue driven B2B experience preferred
- Proficient in Microsoft Office, especially Excel
- Strong communication skills
- Excellent time management and organizational skills
- Must work on-site
Benefits
- Company-paid extended health coverage
- RRSP with 6% employer match starting day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- Outdoor patio
- First-class fitness center
- Monthly employee-appreciation events
- Opportunities for community involvement
- Best-in-class, clean, modern facilities
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Credit Supervisor leading Uline's Credit Analysts for North American shipping, industrial, and packaging - material distribution. Managing credit operations, financial analysis, coaching, and cross - functional account resolution.