Customer Service Manager leading international support teams for Teledyne’s machine - vision imaging products. Overseeing SAP orders, RMAs, customer setup, and service performance across regions.
About the role
- Bilingual Customer Experience Consultant at Sirva assisting clients through their mobility journey. Engaging with customers, providing support, and enhancing their overall experience.
Responsibilities
- Serve as the primary point of coordination to Sirva’s customers in their mobility journey
- Places proactive calls with customers to welcome them and advise on services
- Engage with new technology enhancements to encourage high usage of tools
- Understand customer needs and provide sound guidance throughout their journey
- Collaborate internally and externally to ensure customer needs are met
- Advocate for data integrity to contribute to a smoother customer experience
Requirements
- High school diploma or equivalent
- University/college degree preferred
- 1 year in a customer experience, business operations role preferred
- Must be fluent in English and French
- International experience a plus, but not necessary
Benefits
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Workplace flexibility for a balanced work/life approach
- Ongoing opportunities for learning and career development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Consumer operations specialist supporting TransUnion’s customer onboarding, enablement codes, and operational services. Managing stakeholder requests, quality assurance, escalations, and process improvements.
Customer Service Agent assisting hotel guests with reservations, modifications, cancellations, and upgrades. Supporting Cloud5 Communications’ hospitality contact - center services from a compliant home workspace.
Bilingual Spanish - English agent supporting hotel guests with reservations for Cloud5 Communications’ hospitality clients. Handling bookings, upgrades, sales opportunities, and customer inquiries remotely.
Customer Support Manager leading AI - enabled support for Dentitek, a SaaS platform serving Quebec dental clinics. Improving team performance, automation, customer retention, and product feedback.
Senior Customer Experience Manager defining and measuring end - to - end customer experience for PointClickCare’s healthcare technology platform. Leading research, analytics, and stakeholder influence.
Bilingual French - English customer service representative supporting Premier NX consumers by phone, chat, text, and email. Handling product issues, complaints, and compliant case documentation remotely.
Customer Support Specialist supporting Modash users through troubleshooting, guidance, and documentation. Improving customer experience for a Canada - based remote support team.
Enterprise Customer Support Specialist supporting legal professionals using Clio’s legal AI platform. Troubleshooting technical issues, advising enterprise stakeholders, and improving customer workflows.
Bilingual technical customer service agent supporting OPENLANE’s digital used - vehicle marketplace. Resolving customer issues across phone, chat, cases, Salesforce, and multiple platforms.