Certinia Developer owning Softchoice’s customized PSA platform and Salesforce components. Designing SAP, SAP Concur, and MuleSoft integrations for this IT solutions provider.
Responsibilities
Serve as the primary technical owner of the Certinia platform
Design, develop, maintain, and support custom Certinia solutions
Support and enhance Certinia PSA modules, including Project Management, Resource Management, Timecards, and Billing
Own Certinia integrations with SAP, SAP Concur, and other enterprise applications
Partner with the MuleSoft Integration team on integration design, troubleshooting, testing, and implementation
Analyze customizations and recommend improvements for scalability, performance, maintainability, and user experience
Design technical solutions aligned with Salesforce, Certinia, and enterprise architecture standards
Develop Apex classes, triggers, Lightning Web Components, Flows, Visualforce pages, integrations, and custom Salesforce components
Monitor platform health, troubleshoot production issues, coordinate deployments, and support releases
Collaborate with Professional Services, Finance, Accounts Payable, SAP, Integration, and IT teams
Translate business requirements into scalable technical solutions
Participate in solution design, documentation, testing, deployment, and production support
Ensure adherence to Salesforce, Certinia, security, and development best practices
Use AI-assisted development responsibly to improve productivity, code quality, testing, documentation, troubleshooting, and process automation
Identify opportunities to simplify processes, automate manual tasks, improve user experience, and modernize the platform
Stay current with Salesforce, Certinia, integration, and AI technologies and recommend improvements
Requirements
5+ years of Salesforce development experience
3+ years of hands-on Certinia (FinancialForce) development and administration experience
Strong understanding of Certinia Professional Services Automation (PSA)
Experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flows, and Custom Objects
Experience with highly customized Salesforce/Certinia implementations
Experience supporting enterprise integrations using REST and SOAP APIs
Experience with SAP and SAP Concur integrations
Experience with Salesforce Experience Cloud, including customer- and partner-facing portals and communities
Strong understanding of Experience Cloud security, user access, Salesforce data integration, and customization
Experience collaborating with middleware or integration teams such as MuleSoft in an enterprise environment
Experience with Salesforce DX, Git, Azure DevOps, and CI/CD deployment practices
Demonstrated experience using AI-assisted development tools such as GitHub Copilot, ChatGPT Enterprise, Salesforce Agentforce, or similar
Strong analytical, problem-solving, and communication skills
Salesforce Platform Developer I or II Certification preferred
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